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Algemene garantievoorwaarden
DA NL
12.3 Garantieproces
De inachtneming van het hierna beschreven garantieproces is voorwaarde voor het
nakomen van garantieaanspraken.
Om garantiezaken vlot af te handelen, vragen wij om volgende aanwijzingen
op te volgen:
Neem contact op met de Torqeedo servicedienst in geval van een klacht. Die
kent u zo nodig een RMA-nummer toe.
Houd uw aankoopbewijs en een ingevuld garantiebewijs klaar, zodat de Torqee-
do servicedienst uw klacht kan verwerken. Het formulier voor het garantiebewijs
is bijgevoegd bij deze gebruiksaanwijzing. De gegevens in het garantiebewijs
moeten onder andere contactgegevens, gegevens over het gereclameerde pro-
duct, serienummer en een korte beschrijving van het probleem bevatten.
Let er bij een eventueel transport van producten naar de Torqeedo servicedienst
op dat foutief transport niet gedekt is door garantie of waarborg.
Voor vragen over het garantieproces kunt u contact met ons opnemen via de con-
tactgegevens die vermeld staan op de achterkant.
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