Manual Torqeedo Cruise 12.0 R TorqLink (page 58 of 116) (English, German)

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Warranty form

DE EN

Warranty form

Dear Customer,

Your satisfaction with our products is very important to us. Should it happen that,

despite all the care that we continually apply in our production and testing, a

product displays a defect, it is extremely important to us that we assist you quickly

and unbureaucratically.

So that we can examine your warranty claim and deal with warranty cases smoothly,

we require your assistance:

■Please complete this warranty form in full.

■Please make available a copy of your proof of purchase (till receipt, invoice,

receipt).

■Look for a service location in your locality – at www.torqeedo.com/service–

center/service-standorte you will find a list with all addresses. If you send your

product to the Torqeedo Service Centre in Gilching, then you need a transaction

number, which you can request by telephone or e-mail. Without a transaction

number, your shipment cannot be accepted by the centre. If you wish to send

your product to another service location, please discuss the process with the

relevant service partner before shipping.

■Please make sure that the transport packaging is appropriate.

■Note when shipping batteries: Batteries are declared as dangerous goods of UN

Class 9. Shipping via transport companies must take place as per the Dangerous

Goods regulations and must be in the original packaging.

■Please note the warranty conditions listed in the applicable instructions for use.

Contact data

First name Surname

Street Country

Telephone Post code, town

E-mail Mobile phone

If available: Customer no.

Complaint data

Exact product designation Serial number

Date of purchase Operating hours (approx.)

Dealer from whom the product was

purchased

Address of dealer (Post code, town, country)

Detailed description of problem (including error message, situation in which the error arose,

etc.)

Transaction number (mandatory when shipping to the Torqeedo Service Centre in Gilching,

otherwise the shipment cannot be accepted)

Many thanks for your cooperation, your Torqeedo Service.

page 58 / 116

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Others manual(s) of Torqeedo Cruise 12.0 R TorqLink

Torqeedo Cruise 12.0 R TorqLink User Manual - Dutch, Danish - 116 pages

Torqeedo Cruise 12.0 R TorqLink User Manual - French, Italian - 116 pages

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Torqeedo Cruise 12.0 R TorqLink Manual

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