807537
58
Zoom out
Zoom in
Previous page
1/116
Next page
Warranty form
DE EN
Warranty form
Dear Customer,
Your satisfaction with our products is very important to us. Should it happen that,
despite all the care that we continually apply in our production and testing, a
product displays a defect, it is extremely important to us that we assist you quickly
and unbureaucratically.
So that we can examine your warranty claim and deal with warranty cases smoothly,
we require your assistance:
Please complete this warranty form in full.
Please make available a copy of your proof of purchase (till receipt, invoice,
receipt).
Look for a service location in your locality – at www.torqeedo.com/service–
center/service-standorte you will find a list with all addresses. If you send your
product to the Torqeedo Service Centre in Gilching, then you need a transaction
number, which you can request by telephone or e-mail. Without a transaction
number, your shipment cannot be accepted by the centre. If you wish to send
your product to another service location, please discuss the process with the
relevant service partner before shipping.
Please make sure that the transport packaging is appropriate.
Note when shipping batteries: Batteries are declared as dangerous goods of UN
Class 9. Shipping via transport companies must take place as per the Dangerous
Goods regulations and must be in the original packaging.
Please note the warranty conditions listed in the applicable instructions for use.
Contact data
First name Surname
Street Country
Telephone Post code, town
E-mail Mobile phone
If available: Customer no.
Complaint data
Exact product designation Serial number
Date of purchase Operating hours (approx.)
Dealer from whom the product was
purchased
Address of dealer (Post code, town, country)
Detailed description of problem (including error message, situation in which the error arose,
etc.)
Transaction number (mandatory when shipping to the Torqeedo Service Centre in Gilching,
otherwise the shipment cannot be accepted)
Many thanks for your cooperation, your Torqeedo Service.
page 58 / 116
58


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Torqeedo Cruise 12.0 FP TorqLink at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Torqeedo Cruise 12.0 FP TorqLink in the language / languages: English, German as an attachment in your email.

The manual is 5.3 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Torqeedo Cruise 12.0 FP TorqLink

Torqeedo Cruise 12.0 FP TorqLink User Manual - Dutch, Danish - 116 pages

Torqeedo Cruise 12.0 FP TorqLink User Manual - French, Italian - 116 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info