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Topcom Webt@lker 211 17
Topcom Webt@lker 211
ENGLISH
10 Troubleshooting
1. Skype is launched, but it has no response when I press any button using my
USB phone.
Make sure your Skype is allowed to be accessed by the provided API. To check
this setting, open Skype window and take these steps:
Click Tools > Options > Privacy > Manage other program's access to Skype.
Select WEBTALKER 211.EXE and click Change, then re-select a proper option to let
the program access Skype.
If you have reset a proper option but there is still no response, try to reboot your computer.
2. While using Skype, the voice is played via the PC sound card instead from the
USB phone.
In Skype window, click Tools > Options > Sound Devices. When the following
screen pops up, make sure the microphone and speaker are correctly
configured as below:
3. While using the USB phone to make/answer a call in Skype, can I still play
music by my PC's sound card?
Yes. Just set your sound card as the playback device in Windows®.
Under Control Panel, double-click the Sounds and Audio Devices icon and then click
Audio tab.
Select the sound card as the sound playback device.
17


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