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PowerLan 200
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6.2 Håndtering af fejlbehæftede enheder
Ved reklamation kontaktes det sted, hvor telefonen er købt.
Den defekte enhed sendes retur til et Topcom servicecenter (i de fleste tilfælde
via forhandleren) vedhæftet gyldig købskvittering eller kopi heraf.
Hvis enheden har en defekt inden for reklamationsfristen, vil Topcom eller
dennes officielt udnævnte servicecenter, uden vederlag reparere enhver
defekt, som måtte skyldes fejl i materialer eller fremstilling.
Topcom vil efter eget skøn indfri reklamationsrettens forpligtelser ved enten at
reparere eller udskifte fejlbehæftede enheder eller reservedele på disse.
Ved udskiftning/ombytning kan farve og model variere fra den købte enhed.
6.3 Reklamationsret undtagelser
Ved skader eller defekter, som skyldes forkert behandling eller betjening, samt
skader, der skyldes brug af uoriginale reservedele eller tilbehør, som ikke er
anbefalet af Topcom, bortfalder reklamationsretten.
Desuden omfatter reklamationsretten ikke skader, der skyldes ydre faktorer,
såsom lynnedslag, vand- og brandskader, samt skader der skyldes transport.
Reklamationsretten bortfalder hvis enhedens serienumre er blevet ændret,
fjernet eller på nogen måde ikke stemmer overens eller er gjort ulæselige.
Batterier er ikke omfattet af reklamationsretten, da dette er en forbrugsvare.
Reklamationsretten bortfalder desuden, hvis enheden er blevet repareret,
ændret eller modificeret af køber eller af et ukvalificeret og ikke officielt
udnævnt Topcom servicecenter.
Af sikkerhedsmæssige grunde tilrådes det, at apparatet frakobles telenettet
ved tordenvejr.
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