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Cocoon 755/855 35
Cocoon 755/855
ENGLISH
9TROUBLE SHOOTING
10 WARRANTY
10.1 WARRANTY PERIOD
The Topcom units have a 36-month warranty period. The warranty period starts on the day
the new unit is purchased. The warranty on batteries is limited to 6 months after purchase.
Consumables or defects causing a negligible effect on operation or value of the equipment
are not covered.
The warranty has to be proven by presentation of the original purchase receipt, on which the
date of purchase and the unit-model are indicated.
Symptom Possible cause Solution
No display Batteries uncharged Check the position of the
batteries
Recharge the batteries
Handset turned OFF Turn ON the handset
No tone Telephone cord badly
connected
Check the telephone
cord connection
The line is occupied
by another handset
Wait until the other handset
hangs up
The icon
flashes
Handset out of range Bring the handset closer to
the base
The base has no power
supply
Check the mains connection
to the base
The handset is not
registered to the base
Register the handset to the
base
Base or handset
do not ring
The ringing volume is
zero or low
Adjust the ringing volume
Tone is good, but
there is no
communication
The dialling mode is
wrong
Adjust the dialling mode
(pulse/tone)
Telephone does not
react to pressing
the keys
Manipulation error Remove the batteries and
but them back in place
Keypad lock ON Turn OFF the Keypad Lock
Flash (R) Key does
not work
Wrong Flash time Change the flash time
HL_Coc755_mideur.book Page 35 Monday, October 27, 2003 4:33 PM
35


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