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18 Topcom Butler E2100 TWIN/TRIPLE
Topcom Butler E2100 TWIN/TRIPLE
12.2 Warranty handling
A faulty unit needs to be returned to a Topcom service centre including a valid purchase note
and a filled in service return card.
If the unit develops a fault during the warranty period, Topcom or its officially appointed
service center will repair any defects caused by material or manufacturing faults free of
charge, by either repairing or exchanging the faulty units or parts of the faulty units. In case
of replacement, colour and model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period
is not extended if the unit is exchanged or repaired by Topcom or its appointed service
centre.
12.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting from
use of non-original parts or accessories are not covered by the warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and
fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or
rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the
buyer.
This appliance may only be used with rechargeable batteries. If you want to replace the
originally included batteries, please check whether the batteries you use are suitable and
rechargeable. Alkaline batteries may under NO circumstances be used in the handsets.
If you use Alkaline batteries and place the handset on the basis, the batteries will heat up and
may explode. Any damage which may be caused cannot be recovered from the manufacturer
and the damage thus caused to the appliance is not covered by the warranty conditions. Any
repairs will be charged to you.
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