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10 REV 1.1 - U8006182
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TOPCOM BPM Wrist 3311
16 Topcom Warranty
16.1 Warranty period
The Topcom units have a 24-month warranty period. The warranty period starts on the
day the new unit is purchased. Consumables or defects causing a negligible effect on
operation or value of the equipment are not covered.
The warranty has to be proven by presentation of the original purchase receipt, on which
the date of purchase and the unit-model are indicated.
16.2 Warranty handling
A faulty unit needs to be returned to a Topcom service centre including a valid purchase
note. If the unit develops a fault during the warranty period, Topcom or its officially
appointed service centre will repair any defects caused by material or manufacturing
faults free of charge.
Topcom will at its discretion fulfill its warranty obligations by either repairing or
exchanging the faulty units or parts of the faulty units. In case of replacement, colour and
model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty
period is not extended if the unit is exchanged or repaired by Topcom or its appointed
service centres.
16.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting
from use of non-original parts or accessories not recommended by Topcom are not
covered by the warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water
and fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed
or rendered illegible.
To ensure precise measurement reading, recalibration of the device is
recommended after 2 years from the date of purchase. Shipping plus handling
cost and recalibration service fee shall be charged accordingly.
(www.topcom.net)
HL_BPM Wrist 3311.book Page 10 Thursday, December 17, 2009 2:37 PM
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