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About MyDrive Connect
MyDrive Connect is a desktop-based application that helps you manage the content and services of
your TomTom VIA. For example, you can use MyDrive Connect to get map updates, software updates
or manage your TomTom account.
It is a good idea to frequently connect your VIA to MyDrive Connect to ensure you always have the
latest updates.
Important: On device models START 42/52, START 40/50/60, and GO 51/61, the screen intentional-
ly dims when you connect your device to your computer.
Tip: We recommend using a broadband internet connection whenever you connect your VIA to
MyDrive Connect.
Tip: If you have a compatible navigation device, you can also use TomTom MyDrive to set a
destination, share locations and favourites, and save your personal navigation information.
TomTom account
To download content and to use TomTom services, you need a TomTom account.
You can create an account using your computer in one of the following ways:
By selecting the Create account button at tomtom.com.
By selecting the green MyTomTom button at tomtom.com.
By going to tomtom.com/getstarted.
Alternatively you can create an account on your VIA by selecting Traffic & Speed Cameras or
Traffic & Danger Zones for the first time in the Main Menu of your navigation device. To use this
method, your VIA needs to be always connected or connected using your phone.
Important: Take care when choosing a country during account creation. The correct country is
needed if you make a purchase from the TomTom shop and it cannot be changed after the account
has been created.
Note: If you have more than one TomTom navigation device in use, you need a separate account
for each device.
Setting up MyDrive Connect
To get ready to use MyDrive Connect for the first time, do the following:
1. On your computer, open a web browser and go to tomtom.com/getstarted.
2. Click Get Started.
3. Click Download MyDrive Connect.
Follow the instructions on the screen.
4. When prompted, connect your VIA to your computer using the USB cable supplied, then switch
your VIA on.
Note: Use ONLY the USB cable supplied with your VIA. Other USB cables may not work.
Updating using MyDrive Connect
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