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Note: If you have more than one TomTom device, you need a separate MyTomTom account for
each device.
If you have a MyTomTom account, you can access the following benefits online using HOME or
by using the MyTomTom section of tomtom.com:
Services - click Services on the TomTom website to subscribe to services such as real-time
traffic and safety camera information.
Newsletters - click MyTomTom followed by Account details on the TomTom website to man-
age newsletter subscriptions and language preferences for product news
Support - click My Questions on the TomTom website to track and view your case history and
all email conversations you have with TomTom about technical support issues via the website.
You can also update cases with new information.
Orders - click My Orders on the TomTom website to view items you ordered from the
TomTom website and your order history.
TomTom Map Share - report and download map corrections by joining the Map Share com-
munity using HOME. You can then benefit from shared reporting of map issues such as miss-
ing streets and wrong driving instructions.
Downloads - download free items using TomTom HOME.
Updating your device
Before you start, make sure you have a backup of your device or memory card. For more infor-
mation, see Backing up your navigation device.
You can check for updates for your maps, services and for a whole range of other free items or
items for purchase. The instructions below describe how to update the TomTom application on
your device.
1. To check for an updated application version do the following:
2. Connect your TomTom device to your computer and switch it on.
3. Wait for TomTom HOME to start.
4. If HOME does not automatically check for updates, click Update my device in the HOME
menu.
Note: if you would like to install an application you downloaded previously, click Add Traffic,
Voices, Safety Cameras etc. > Items on my computer.
5. If a new application is available, it is listed on the next screen.
6. Make sure the new application is selected, then click Download updates.
HOME downloads the selected items...
7. HOME then installs the selected items on your device.
8. Click Done.
9. Click Device > Disconnect Device in the HOME menu. You can then disconnect your device or
card from your computer.
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