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TomTom Rider 420 Manual

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TomTom Rider
User Manual
17.1
2
Contents
Welcome to navigation with TomTom 7
What's new 8
New in this release ................................................................................................ 8
TomTom videos .................................................................................................... 9
Using your Rider 10
Mounting on a motorcycle ...................................................................................... 10
Using the anti-theft solution ................................................................................... 11
Installing in your car ............................................................................................ 13
Bluetooth Connections .......................................................................................... 14
Renaming your device ....................................................................................... 15
Connecting a headset ....................................................................................... 15
Connecting and disconnecting a phone .................................................................. 16
Hands-free calling ............................................................................................... 17
Navigation buttons............................................................................................... 18
The glove-friendly keyboard ................................................................................... 20
Planning a thrilling route ....................................................................................... 21
Planning a thrilling round trip route using stops ....................................................... 22
Planning a thrilling ride to a destination ................................................................ 23
Looking at trip statistics ........................................................................................ 24
Using quick settings ............................................................................................. 25
Installing Tyre Pro ............................................................................................... 26
Settings ............................................................................................................ 27
Bluetooth Connections ...................................................................................... 27
Locking device orientation ................................................................................. 27
Map colour .................................................................................................... 27
Touch Sensitivity ............................................................................................. 27
Get going 29
Positioning the device .......................................................................................... 29
Switching on and off ............................................................................................ 29
Setting up ......................................................................................................... 29
GPS reception .................................................................................................... 29
Sending information to TomTom .............................................................................. 30
Memory card slot ................................................................................................ 30
Device not starting .............................................................................................. 30
Charging your device ............................................................................................ 30
Caring for your Rider ............................................................................................ 31
Connecting to TomTom services 32
About TomTom services ........................................................................................ 32
Smartphone connected devices ............................................................................... 32
Personal Area Networks .................................................................................... 32
Connect to TomTom services using your smartphone ................................................. 33
Reconnecting your smartphone ........................................................................... 33
Connect to TomTom services using a different smartphone ......................................... 34
Deleting phones .............................................................................................. 34
Unable to get a connection ................................................................................ 34
3
What's on the screen 35
The map view..................................................................................................... 35
The guidance view ............................................................................................... 37
The route bar ..................................................................................................... 38
Distances and the route bar ............................................................................... 39
The quick menu .................................................................................................. 39
Main Menu smaller buttons and symbols ..................................................................... 40
Volume control ................................................................................................... 41
Using gestures .................................................................................................... 41
Reordering the Main Menu buttons ........................................................................... 42
Traffic 44
About TomTom Traffic .......................................................................................... 44
The route bar ..................................................................................................... 44
Looking at traffic on the map ................................................................................. 45
Looking at traffic on your route ............................................................................... 46
Traffic incidents ................................................................................................. 47
Approaching a traffic jam warning ........................................................................... 48
Avoiding a traffic jam on your route ......................................................................... 48
Advanced Lane Guidance ....................................................................................... 49
Time-dependent speed limits ................................................................................. 49
Syncing using TomTom MyDrive 50
About TomTom MyDrive ........................................................................................ 50
Logging in to MyDrive ........................................................................................... 50
Setting a destination using MyDrive .......................................................................... 51
Planning a route with stops using MyDrive .................................................................. 51
Showing a planned destination in MyDrive .................................................................. 52
Clearing a MyDrive destination ................................................................................ 52
Deleting a MyDrive destination from My Places ............................................................ 52
Set a phone contact as your destination using the MyDrive app ........................................ 52
Finding and syncing locations using MyDrive ................................................................ 53
Syncing My Places locations with MyDrive ................................................................... 53
Importing a community POI list ............................................................................... 53
Deleting a community POI list ................................................................................. 54
Importing a track GPX file...................................................................................... 54
Deleting a track GPX file ....................................................................................... 54
Saving and restoring your personal navigation information .............................................. 55
Quick search 56
Choosing which search to use ................................................................................. 56
Using quick search ............................................................................................... 57
About search .................................................................................................. 57
Entering search terms ....................................................................................... 57
Working with search results ................................................................................ 59
About postcodes ............................................................................................. 60
About mapcodes ............................................................................................. 61
List of POI type icons ........................................................................................ 61
Planning a route using quick search .......................................................................... 66
Using destination prediction ............................................................................... 66
Planning a route to an address ............................................................................ 66
Planning a route to a city centre ......................................................................... 69
Planning a route to a POI ................................................................................... 71
Planning a route to a POI using online search .......................................................... 72
4
Planning a route using the map ........................................................................... 74
Planning a route using My Places.......................................................................... 76
Planning a route using coordinates ....................................................................... 78
Planning a route using a mapcode ........................................................................ 79
Planning a route in advance ............................................................................... 80
Finding a car park ............................................................................................ 81
Finding a petrol station ..................................................................................... 83
Step by step search 87
Choosing which search to use ................................................................................. 87
Using step by step search ...................................................................................... 87
About search .................................................................................................. 87
Entering search terms ....................................................................................... 88
Working with search results ................................................................................ 89
About postcodes ............................................................................................. 90
List of POI type icons ........................................................................................ 90
Planning a route using step by step search ................................................................. 94
Using destination prediction ............................................................................... 94
Planning a route to an address ............................................................................ 95
Planning a route to a POI ................................................................................... 96
Planning a route to a city centre ......................................................................... 98
Planning a route to a POI using online search ......................................................... 100
Planning a route using the map .......................................................................... 101
Planning a route using My Places......................................................................... 103
Planning a route using coordinates using step by step search ...................................... 105
Planning a route in advance .............................................................................. 106
Finding a car park ........................................................................................... 107
Finding a petrol station .................................................................................... 109
Changing your route 113
The Current Route menu ...................................................................................... 113
Avoiding a blocked road ....................................................................................... 115
Avoiding part of a route ....................................................................................... 115
Finding an alternative route .................................................................................. 116
Types of route ................................................................................................... 117
Avoiding features on a route.................................................................................. 117
Avoiding an incident or route feature using the route bar .............................................. 118
Adding a stop to your route from the current route menu .............................................. 118
Adding a stop to your route using the map ................................................................ 119
Deleting a stop from your route .............................................................................. 119
Skipping the next stop on your route ....................................................................... 119
Reordering stops on a route .................................................................................. 119
My Routes 120
About My Routes ................................................................................................ 120
About GPX and ITN files ....................................................................................... 120
Saving a route ................................................................................................... 121
Navigating using a saved route ............................................................................... 122
Navigating to a stop on a saved route ...................................................................... 122
Adding a stop to a saved route using the map ............................................................. 123
Recording a track ............................................................................................... 124
Navigating using a track ....................................................................................... 124
Deleting a route or a track from My Routes ................................................................ 125
Exporting tracks to a memory card .......................................................................... 125
Importing routes and tracks from a memory card ........................................................ 126
5
Exporting tracks using Bluetooth ............................................................................. 126
Importing routes and tracks using Bluetooth .............................................................. 127
Importing routes from your computer using USB .......................................................... 127
My Places 129
About My Places ................................................................................................. 129
Setting your home or work location ......................................................................... 129
Changing your home location ................................................................................. 130
Adding a location from My Places ............................................................................ 131
Add a location to My Places from the map ................................................................. 131
Adding a location to My Places using search ............................................................... 132
Adding a location to My Places by marking ................................................................ 132
Deleting a recent destination from My Places ............................................................. 132
Deleting a location from My Places .......................................................................... 133
Using community POI lists ..................................................................................... 133
Map Share 135
About Map Share ................................................................................................ 135
Creating a map correction report ............................................................................ 135
Creating a map change report from a marked location .................................................. 136
Types of map change ........................................................................................... 137
Speed Cameras 139
About speed cameras .......................................................................................... 139
Crossing into another area or country ...................................................................... 139
Speed camera warnings ........................................................................................ 139
Changing the way you are warned ........................................................................... 141
Reporting a new speed camera .............................................................................. 141
Confirm or remove a mobile speed camera ................................................................ 141
Updating locations for cameras and hazards .............................................................. 141
Danger Zones 143
About danger zones and risk zones .......................................................................... 143
Crossing into another area or country ...................................................................... 143
Danger zone and risk zone warnings ........................................................................ 143
Changing the way you are warned ........................................................................... 144
Reporting a risk zone ........................................................................................... 144
Updating locations for danger zones and risk zones ...................................................... 145
Settings 146
Appearance ...................................................................................................... 146
Display ........................................................................................................ 146
Route Bar ..................................................................................................... 147
Guidance view ............................................................................................... 148
Automatic Zoom............................................................................................. 148
Motorway exit previews ................................................................................... 149
Voices ............................................................................................................. 149
Maps ............................................................................................................... 150
Route Planning .................................................................................................. 150
Sounds and Warnings ........................................................................................... 151
Language and Units ............................................................................................. 152
System ............................................................................................................ 152
6
Help ............................................................................................................... 154
Getting Help 155
Help ............................................................................................................... 155
Product certification 156
Finding product certification information on your device ............................................... 156
Updating using MyDrive Connect 157
About MyDrive Connect ........................................................................................ 157
TomTom account ............................................................................................... 157
Setting up MyDrive Connect ................................................................................... 157
Addendum 159
Copyright notices 165
7
This User Manual explains all you need to know about your new TomTom Rider.
If you want a quick read of the essentials, we recommend that you read the Using your Rider
chapter. This covers installation, planning a thrilling ride and all the main features of your device.
Get going covers switching on, setting up and charging.
After that, you will probably want to connect to TomTom services and you can read all about that in
the Connecting to TomTom services chapter. To help you avoid traffic delays and get to your
destination quicker, you can use TomTom services even on the routes you ride every day.
Tip: There are also frequently asked questions (FAQs) at tomtom.com/support. Select your
product model from the list or enter a search term.
We hope you enjoy reading about and, most importantly, using your new Rider!
Note: You can use your device on your bike or in your car.
Welcome to navigation with TomTom
8
New in this release
Version 17.1
Rider 42, Rider 420, Rider 520
Touch Sensitivity
You can now choose higher or lower sensitivity settings for the buttons on your TomTom Rider.
To learn more go to Touch Sensitivity.
Pre-loaded biker routes
On the Rider 450, some of the most breath-taking rides have been pre-installed on your TomTom
Rider.
To learn more, go to Navigating using a saved route in this User Manual and for details of the routes,
go to tomtom.com.
On all models
Quick search and Step by step search
You can now choose between two different ways of searching for an address or a POI.
To learn more go to Choosing which search to use in this User Manual.
Using community POI lists
You can now show your biker-friendly imported community POI lists permanently on the map.
To learn more go to Using community POI lists in this User Manual.
Pre-plan your rides with MyDrive
You can plan a route on the MyDrive website and send it to your TomTom Rider and do much more.
To learn more, go to Syncing using TomTom MyDrive.
Advanced Lane Guidance in a split screen
As you approach motorway exits and junctions you can now view map guidance and lane guidance
side-by-side in a split screen.
To learn more go to Advanced Lane Guidance in this User Manual.
Quickly report a speed camera or risk zone
You can now tap the speed camera or risk zone symbol in the speed panel to report a speed camera
or risk zone.
To learn more, go to Reporting a new speed camera or Reporting a risk zone in this User Manual.
What's new
9
Read aloud traffic messages
Your device now reads aloud traffic messages about traffic events on your route.
To learn more go to Sounds and Warnings in Settings in this User Manual.
Other bug fixes and improvements
Various performance improvements and bug fixes have been implemented.
TomTom videos
You can find many videos on our YouTube channel to help you learn about your new TomTom Rider
and other TomTom products. Visit www.youtube.com/user/TomTomOfficial/videos to find out
more!
Here are links to some videos that you might find interesting:
Tip: Look on the TomTom YouTube Channel for videos in your own language.
The TomTom Rider
Get inspiration for your Rider:
www.youtube.com/watch?v=kbHfzuflTF0
https://www.youtube.com/playlist?list=PLSoQAVympWk4HbxQ-kv83xqcC-KDSbEl5
See how to mount your Rider without the anti-theft solution:
www.youtube.com/watch?v=w0UHEIlJ060
See how to mount your Rider with the anti-theft solution: www.youtube.com/watch?v=5SE8zUasp2I
See how to get TomTom Traffic via your iPhone: www.youtube.com/watch?v=HIwYh5nYAok
See how to get TomTom Traffic via your Android Smartphone:
www.youtube.com/watch?v=Wc3jkI-OeSM
The TomTom GO
Your Rider uses all of the features on the TomTom GO. Learn more about the GO here:
tomtom.dist.sdlmedia.com/Distributions/?o=5197E8C4-1943-40F0-A4E8-98A562AFAFCE
www.youtube.com/watch?v=sSBSeYtGpuY
Using MyDrive
UK English:
www.youtube.com/watch?v=PIs5tGFhQIA
French (France):
www.youtube.com/watch?v=lYpPDxxXSwk
Spanish (Spain):
www.youtube.com/watch?v=HkZqdD5MkHI
German:
www.youtube.com/watch?v=Skg6PWMbRxI
Italian:
www.youtube.com/watch?v=AybGRzpgu1s
USA ONLY - Getting traffic on a smartphone-connected device
us.support.tomtom.com/app/content/name/Connect/page/3
New products
TomTom Bandit (English): www.youtube.com/watch?v=U2DXXwRcWyI
10
Mounting on a motorcycle
1. Attach the RAM™ mount kit to your motorcycle.
2. Fix the holder to the mount and connect the wires to your motorcycle's wiring system.
Important: The red POS (+) contact needs to be connected to the motorcycle's wiring loom at
a point between the ignition and the +12V battery supply. The black NEG (-) wire needs to be
connected to the motorcycle's wiring loom at a point between the ignition and the -(GND)
battery supply. Attach to a 12V point that can be switched off by the ignition such as the light
circuit.
When you are attaching the mount kit to your motorcycle, follow these guidelines:
If you are unsure about attaching the mount kit yourself, ask a professional to fit it for you.
If you choose to attach the mount kit yourself, note that the Active Dock has a built-in fuse.
This means that you don’t need to add a fuse between the device and the motorcycle bat-
tery.
Make sure that the mount kit does not interfere with any of the controls on the motorcycle.
Always use the correct tools. If you use unsuitable tools, you may damage or break the
mount kit.
Using your Rider
11
Do not overtighten nuts and screws. You may crack parts of the mount kit or damage your
handlebars if you overtighten nuts or screws.
If you are using the u-bolt, don’t forget to put the rubber caps provided over the exposed
threads.
Important: Damage due to modifications, improper installation, road hazards or accident, are
not covered. Neither RAM nor TomTom shall be liable for any injury, loss, or damage, direct or
con-sequential, arising out of improper installation, or inability to use product. Before use, the
user shall determine the suitability of the product for its intended use. The user assumes all
risk and liability, whatsoever, in connection with the mount.
3. Place your TomTom Rider in the holder.
4. You can rotate your device by ninety degrees to get your preferred view.
Using the anti-theft solution
If your box includes an anti-theft solution, it is supplied in two parts:
12
A RAM lock for the mount.
This lock prevents the unscrewing of the RAM arm from the motorcycle.
A lock for the TomTom Rider itself.
This lock prevents the disconnection of the TomTom Rider from the dock.
Important: Both locks have keys so you need to make sure that you keep these two extra keys with
you at all times!
To use the anti-theft solution, do the following:
1. Lock the RAM mount to your motorcycle as shown below.
Note: Make sure you use the longer screws provided with your Rider lock.
13
2. Lock your TomTom Rider to prevent removal from the mount. Unscrew the wingnut from the
RAM arm and attach the RAM lock.
Installing in your car
If your box contains a car mount, use the supplied mount to install your TomTom Rider in your
vehicle. Read the instructions about positioning your device before you install your Rider.
If your box contains a car mount, install your Rider by doing the following:
1. Connect the supplied USB cable to the mount.
Note: Use ONLY the USB cable supplied with your Rider. Other USB cables may not work.
2. Connect the USB cable to any of the USB sockets on the USB dual charger and plug this into the
power supply on your dashboard.
3. Choose the best smooth location, on your windshield or side window, to mount your TomTom
Rider.
4. Make sure that both the suction cup on the mount and your windscreen are clean and dry.
14
5. Press the suction cup of the mount firmly against your windscreen.
6. Turn the grip near the base of the mount in a clockwise direction until you feel it lock.
7. Place your Rider in the mount, making sure that it clicks into place.
Tip: With the High-Speed Dual Charger you can charge your TomTom Rider and smartphone at
the same time.
Bluetooth Connections
Your TomTom Rider use Bluetooth to connect to your smartphone and headset.
Select Settings in the Main Menu, then select Bluetooth Connections.
You can select the following Bluetooth connections:
Tip: To make your device easier to find when connecting using Bluetooth, you can give your
device a unique name.
Headset
Headset lets you connect a bluetooth headset to your device. Select Headset, then select Search
for headset and follow the instructions.
See also: Connecting a headset.
15
Hands-free calling
Use hands-free calling to receive incoming calls using your device. Select Hands-free calling, then
select Search for phone and follow the instructions.
See also: Receiving hands-free calls.
Network
Connect your device to TomTom services using a Bluetooth connection on your smartphone. Select
Network, then select a phone or search for a phone and follow the instructions.
See also: Connecting to TomTom services.
Renaming your device
You can give your device a unique Bluetooth name so that you can find it easily when connecting to
your smartphone via Bluetooth. You can change the Bluetooth name in the following ways:
Using the Settings menu
1. From the Main Menu, select Settings.
2. Select Bluetooth Connections.
3. Select the pop-up menu button.
4. Select Rename this device.
The keyboard is shown on the screen.
5. Enter the new name for your device.
6. Select Rename to save the new name.
When sharing a track or sending a track via Bluetooth
When you want to share a track or send a track via Bluetooth, your device's Bluetooth name is
displayed. Select the Bluetooth name to show the keyboard on the screen. Enter the new name for
your device, then select Rename to save the new name.
Connecting a headset
We recommend using a headset with your TomTom Rider to hear spoken instructions, and hear
warning sounds on your Rider. You can also use your headset for hands-free calling. This makes
riding with your Rider as safe as possible. For more information and a full list of compatible
headsets, go to Headset Compatibility.
Note: If you want to use hands-free calling, you must first connect a headset.
The instructions below describe how to connect a Bluetooth® headset:
1. Make sure your headset is fully charged using the charger supplied with your headset.
2. Switch on the the headset and make it discoverable by following the user instructions supplied
with your headset.
16
3. From the Main Menu, select Settings.
4. Select Bluetooth Connections.
5. Select Headset, then select Search for Headset and follow the instructions to establish the
connection.
6. Attach your headset to your helmet.
Make sure you position the microphone correctly. For best results, don’t position the micro-
phone directly in front of your mouth, position it just to the side of your mouth.
An image of the parts of a typical headset is shown below:
1. Microphone
2. On/off button
3. Speakers
4. LED
5. Volume down
6. Volume up
7. Charging connector
Important: When using a headset, the volume control may not be available because your headset
doesn't support remote volume control. If this is the case, use the volume control button on the
headset itself to change the volume.
Connecting and disconnecting a phone
You can use your smartphone to make and receive hands-free calls from your TomTom Rider. This
makes riding with your Rider as safe as possible.
Connecting your phone for the first time using Bluetooth
Note: If you want to use hands-free calling, you must first connect a headset.
1. Switch on Bluetooth on your phone, and make sure your phone is discoverable.
2. From the Main Menu, select Settings.
17
3. Select Bluetooth Connections.
4. Select Hands-free calling.
5. If you have not yet connected a headset, select Search for Headset and follow the instructions
to establish the connection.
6. Select Search for Phone and follow the instructions to establish the connection.
When your phone is connected, your Rider imports your call history and phone contacts.
Disconnecting your phone
You can disconnect your phone in the following ways:
Switch off Bluetooth on your phone.
Switch off or reset your Rider.
Select Bluetooth Connections in the Settings menu. Select Hands-free calling then select your
phone. Select Disconnect to disconnect your device from your phone.
Your contacts and call history are temporarily stored on your Rider and are automatically removed
10 minutes after you disconnect your phone. When you switch off or reset your Rider your contacts
and call history are removed immediately.
Reconnecting your phone
Your phone will automatically connect when you switch on your Rider and switch on Bluetooth on
your phone. Your Rider imports your call history and phone contacts again, including all updates.
Hands-free calling
You can receive incoming calls and make calls to contacts in your phone's contacts list and to your
recent contacts. When you connect your phone to your TomTom Rider your contacts are shown on
your Rider.
To make hands-free calls, you must first connect your headset and your phone to your Rider.
Accepting an incoming call
On the screen, select the green button to accept a call.
Tip: It takes a short while to sync all your phone contacts so if you receive a call immediately
after setup you may not see the caller ID.
Ending or rejecting an incoming call
On the screen, select the red button to end or reject a call.
18
Making a hands-free call to a recent contact
1. In the Main Menu select Phone.
Your recent contacts list is shown on your Rider.
2. Select a recent contact from the list.
Your contact and the phone number are shown on your Rider.
3. Select the telephone button to call your contact.
4. Select the red button to end the call.
Making a hands-free call to a contact
1. In the Main Menu select Phone.
Your phone contacts list is shown on your Rider.
2. Select Tap here to search contacts at the top of the recent contacts list.
Your contacts list is shown on your Rider.
3. Select a contact from the list, or select Enter a contact name to search for a contact.
Note: A search only finds the first part of a word or name, for example "smith" will find
"smithson" but not "locksmith".
Your contact and the phone number are shown on your Rider.
4. Select the telephone button to call your contact.
5. Select the red button to end the call.
Navigation buttons
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following navigation buttons are available in the Main Menu:
Note: Not all features are supported on all devices.
Select this button to search for an address, a place or a Point of Interest,
then plan a route to that location.
19
Select this button to plan a thrilling ride for a roundtrip or to a
destination.
Select this button to show your saved routes, recorded routes and
imported routes.
Select this button to ride to your home location. If this button is not
included in your main menu, go to My Places to set up your home location.
Select this button to ride to your work location. If this button is not
included in your main menu, go to My Places to set up your work location.
Select this button to clear or change your planned route or track.
Select this button to make hands-free calls using your phone and headset.
If your phone and headset are not connected, your are asked to connect
them.
24
3. Select a location by pressing and holding the screen for about one second.
4. Select the destination button.
Your Rider plans a thrilling route to your chosen destination.
5. If you want to add more stops to your route, move the map and select more stops.
Your Rider plans a thrilling route through your chosen stops to your destination.
Tip: Select the pop-up menu button to reorder your stops.
6. Select the level of turns and the degree of hilliness for your thrilling route.
Select this button to choose one of three settings for turns.
Select this button to chose one of three settings for hilliness.
Your Rider plans a thrilling route with turns and hills to your chosen destination.
7. When you have planned your thrilling route, select Ride.
Your route is shown on the map view, then guidance along your route begins. As soon as you
start riding, the guidance view is shown automatically.
Looking at trip statistics
Your Rider can show you how far you've been riding, how long you've been riding, and also at what
speed.
To see trip statistics, select Trip Statistics in the Main Menu.
27
Settings
Bluetooth Connections
Select Settings in the Main Menu, then select Bluetooth Connections.
Your Rider can use the following Bluetooth connections:
Headset - Connect a Bluetooth headset to hear spoken instructions and warning sounds, and for
hands-free calling.
Hands-free calling - Connect a Bluetooth headset and your smartphone so you make hands-free
calls using your phone.
Network - Connect your Rider to your smartphone's internet connection so you can get TomTom
Services.
Locking device orientation
Select Settings in the Main Menu, then select Appearance.
Select Display.
Orientation Lock
Select Orientation Lock to prevent the rotation of your screen when you rotate your device.
When switched OFF (default), if you rotate your device between landscape and portrait positions,
the screen orientation changes too.
To lock the screen in either landscape or portrait, rotate the device then switch this setting ON to
lock the screen in that position.
Map colour
Select Settings in the Main Menu, then select Appearance.
Select Display.
Map colour
Select Map colour to change the contrast of the colours used in the map so that the map is easier to
see in bright light.
Touch Sensitivity
Important: This feature is only available on the Rider 42, Rider 420 and Rider 450.
28
Select Settings in the Main Menu, then select Touch Sensitivity.
Select Touch Sensitivity to choose higher or lower sensitivity when touching the buttons on your
Rider:
Choose Thin Gloves when wearing no gloves or summer-weight gloves.
Choose Thick Gloves when wearing winter gloves or when it is raining.
Tip: In very wet weather select Thick Gloves to prevent rain drops from causing false inputs on
the screen.
29
Positioning the device
Be careful where you install your Rider. The Rider shouldn't block or interfere with any of the
following:
Your view of the road.
The controls in your vehicle.
Your rear-view mirrors.
The airbags.
You should be able to reach your Rider easily without leaning or stretching. In a car, you can attach
your Rider to the windscreen or side window or you can use a Dashboard Mount Disk to attach the
mount to your dashboard.
Switching on and off
Switching your device on
Press the On/Off button until your device starts. If the device was off you see the map view. If your
device was sleeping you see the last screen you were looking at.
Sending your device to sleep
To send your navigation device to sleep, press the On/Off button and then release it.
You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Sleep to make the device sleep.
Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it is
removed from the mount, go to Battery settings in the Settings menu.
Switching your device off completely
To switch off your navigation device completely, you can do one of the following:
Press and hold the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Turn Off to switch off the device. Select the "back" button if you don't want to
switch your device off.
Press and hold the On/Off button for more than 5 seconds until the device switches off.
Setting up
Note: The language you choose will be used for all text on the screen. You can always change the
language later in Language and Units in the Settings menu.
When you first switch on your TomTom Rider, you have to answer a few questions to set it up.
Answer the questions by touching the screen.
GPS reception
When you first start your TomTom Rider, it may need a few minutes to determine your position. In
future, your position will be found much faster.
Get going
30
To ensure good satellite reception, use your Rider outdoors and keep it upright. Large objects such
as tall buildings can sometimes interfere with reception.
Important: QuickGPSfix contains information about satellite positions which helps your Rider find
your position faster. QuickGPSfix information is sent to Always Connected devices in real time and
to Smartphone Connected devices when connected to TomTom services using your smartphone. You
can also update QuickGPSfix using MyDrive.
Sending information to TomTom
When you first start navigating or you have reset your Rider, your Rider asks for permission to
collect some information about your use of the navigation device. The information is stored on your
Rider until we retrieve it. We use it anonymously to improve our products and services. If you use
our services, we will also use your location information to deliver the services to you.
You can change whether you send this information with us at any time by doing the following:
1. In the Main Menu, select the Settings button.
2. Select System.
3. Select Your information & privacy.
4. Select the button to turn sending of information on or off.
Note: If you choose not to send location information to us, you will no longer receive our
services. This is because services need to send the location of your device to TomTom in order to
receive the traffic information related to where you are. The end date of your subscription
remains the same, even if you do not send this information to us.
You can find current and more detailed information at tomtom.com/privacy.
Memory card slot
Some TomTom navigation devices have a memory card slot that is located on the side or bottom of
the device.
Before you use the memory card slot, make sure that you have the latest version of the application
installed on your navigation device by connecting to MyDrive using a computer.
When your Rider is up-to-date, you can use a memory card as extra storage space to add extra maps
or to store routes and tracks to your device. Maps can be purchased from tomtom.com.
Important: Routes and tracks cannot be stored on the same memory card as maps because different
memory card formatting is used.
Device not starting
In rare cases, your TomTom Rider may not start correctly or may stop responding to your taps.
First, check that the battery is charged. To charge the battery, connect your Rider to the car
charger. It can take 3 - 5 hours to fully charge the battery depending on the type of device.
Important: Do not charge your device using your vehicle's own USB port because it is not powerful
enough.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your Rider begins to restart.
Charging your device
The battery in your TomTom Rider charges when you connect it to your TomTom vehicle charger, to
your computer or to a USB Home Charger.
31
Important: Do not charge your device using your vehicle's own USB port because it is not powerful
enough.
You are warned when the battery level is low or critical. You lose your connection to some TomTom
services when the battery level is low or critical. When the battery is empty, your Rider goes into
sleep mode.
Important: On device models START 42/52, START 40/50/60, and GO 51/61, the screen intentional-
ly dims when you connect your device to your computer. The screen also dims if you use a
non-TomTom charger that does not provide enough power when charging.
Note: Use ONLY the USB cable supplied with your Rider. Other USB cables may not work.
Caring for your Rider
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dangerous and
will invalidate the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
32
About TomTom services
TomTom services give you real-time information about traffic and speed cameras on your route, and
lets you sync using TomTom MyDrive.
Smartphone Connected devices use your existing smartphone data plan to access TomTom Traffic as
well as other services like TomTom Speed Cameras and TomTom MyDrive by connecting to your
smartphone using Bluetooth®. Check tomtom.com/connect for more information.
To get TomTom services on your Rider, you need the following items:
A smartphone with a data plan from a mobile services provider.
A TomTom account.
Using TomTom services means that data is sent and received by your phone using your mobile
services provider.
Important: You might have additional costs when you use the internet on your phone, especially if
you are outside the area covered by your data plan. Check with your mobile services provider for
more information.
Note: TomTom services are not available in all countries or regions, and not all services are
available in all countries or regions. For more information on available services in each region, go
to tomtom.com/services.
Smartphone connected devices
Some TomTom navigation devices use your phone to connect to TomTom services so that you can
receive real-time TomTom Traffic and safety warnings, and sync using TomTom MyDrive. Your
phone needs to be compatible with the navigation device, and you must have a data plan from a
mobile services provider. Go to tomtom.com/connect for more information.
Using TomTom services means that data is sent and received by your phone using your mobile
services provider.
Important: You might have additional costs when you use the internet on your phone, especially if
you are outside the area covered by your data plan. Check with your mobile services provider for
more information.
Personal Area Networks
Smartphone-connected devices only
Your phone shares its internet connection by using the phone's Bluetooth® and Personal Area
Network (PAN) functions.
Depending on your phone's Operating System, this network, or PAN, might be called one of the
following names:
Personal Hotspot
Tethering or Bluetooth Tethering
Tether or Bluetooth Tether
Connecting to TomTom services
33
The PAN function is probably already in your phone's Operating System, or you can download an app
to create a PAN.
Note: Some mobile service providers don't allow their users to use a PAN. If your phone doesn't
have the PAN function, you should contact your service provider for more information.
Please check the user guide for your phone if you are having trouble finding the settings.
For more help, go to tomtom.com/connect.
Connect to TomTom services using your smartphone
To connect your Rider to your phone, do the following:
1. Select TomTom Services in the Main Menu.
2. Select Activate.
Tip: If you have already connected your device to a phone, select Network status.
3. If you are prompted, select Yes to agree to send information to TomTom.
Note: You cannot use TomTom services unless you agree to send information to TomTom.
4. Follow the instructions on your navigation device about switching on a Personal Area Network on
your smartphone.
5. Switch on Bluetooth on your phone, and make sure your phone is discoverable.
6. Switch on Personal Area Network (PAN) on your phone.
7. Select the next screen arrow on your navigation device.
Your device searches for your phone.
Tip: If your device cannot find your phone, make sure your phone is still 'discoverable' or
'visible' for other Bluetooth devices. Select Search for Phones from the pop-up menu to search
for your phone again.
8. Select your phone from the list on your navigation device.
Your navigation device connects to TomTom services using your phone's internet connection.
9. Create a new TomTom account or log in to your existing TomTom account.
Tip: If you already own a TomTom navigation device, we recommend that you open a new
TomTom account for your Rider using a different email address.
TomTom services are now active.
Reconnecting your smartphone
You do not need to do anything to reconnect your Rider to your phone.
Your Rider will remember your phone and will find it automatically when you have Personal Area
Network (PAN) and Bluetooth switched on and you are in range of your navigation device.
The Bluetooth symbol at the top of the Main Menu screen shows the status of the Bluetooth
connection:
Bluetooth not connected.
Bluetooth connecting. Your device is trying to automatically connect to
your phone.
34
Bluetooth connected. Your device is connected to your phone.
If you want to connect using another phone, you must turn on Personal Area Network (PAN) and
Bluetooth on that phone, then let your device search for the phone.
Connect to TomTom services using a different smartphone
1. Follow the instructions on your device about switching on a Personal Area Network on your
phone.
2. Switch on Bluetooth on your phone.
3. Select Bluetooth Connections in the Settings Menu.
4. Select Network.
5. Select the pop-up menu button then select Search.
Your navigation device searches for your phone.
Tip: If your device cannot find your phone, make sure your phone is still 'discoverable' or
'visible' for other Bluetooth devices.
6. Select your smartphone from the list of phones on your device.
Your navigation device connects to TomTom services using your phone's internet connection.
7. Login to your existing TomTom account.
TomTom services are now active.
Deleting phones
1. Select Bluetooth Connections in the Settings Menu.
2. Select Network.
3. Select the pop-up menu button then select Delete.
4. Select the phone that you want to delete.
5. Select Delete.
Your phone is deleted.
Tip: If you delete all your connected phones, you will no longer be able to use TomTom
services.
Unable to get a connection
To check your connection status to the internet, select Bluetooth Settings in the Settings Menu. If
your network connection status is shown as Connecting or Not connected, select Network and
follow the instructions.
If your Rider cannot connect to your phone, or you have no internet connection, also check the
following:
Your phone is shown on your Rider.
Your phone's Bluetooth is switched on.
Your phone's Personal Area Network (PAN), which is also known as Personal Hotspot, Tethering,
or Bluetooth Tethering, is switched on.
Your data plan with your mobile services provider is active, and you can access the internet on
your phone.
40
You can then do any of the following:
Mark a location
Report a new speed camera
Change a speed limit
Avoid a blocked road
See your current location or your latitude/longitude if not on a named road.
Main Menu smaller buttons and symbols
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following buttons and symbols are available in the Main Menu screen, in addition to the
navigation buttons:
Select this button to open the Settings Menu.
Select this button to open the Help Menu. The Help Menu contains help
about using your Rider, together with other information about your
device, for example, map version, device serial number and legal
information.
Select this button to reorder the buttons in the Main Menu.
Select this button to return to the previous screen.
Select this button to return to the map view or guidance view.
This symbol shows the status of the Bluetooth connection when you use a
smartphone to connect to TomTom services.
This symbol shows the power level of the battery in your Rider.
This symbol shows that your Rider is connected to TomTom services.
This symbol shows that your Rider is not connected to TomTom services.
This symbol shows that your Rider is connected to MyDrive.
41
This symbol shows that your Rider is not connected to MyDrive.
This button shows that you will hear voice instructions. Select the button
to switch off voice instructions. You will no longer hear spoken route
instructions but you will still hear information such as traffic information
and warning sounds.
Tip: You can select the types of instructions you want to hear. Select
Voices in the Settings Menu and select the instructions you want to
hear.
This button shows that you will not hear voice instructions. Select this
button to switch on voice instructions.
This button shows that the display is using day colours. Select the button
to reduce the brightness of the screen and display the map in darker
colours.
When driving at night or when driving through a dark tunnel, it is easier to
view the screen and less distracting for the driver if the brightness of the
screen is dimmed.
Tip: Your device automatically switches between day and night colours
depending on the time of day. To switch off this feature, select
Appearance, then Display in the Settings menu and switch off Switch to
night colours when dark.
This button shows that the display is using night colours. Select the button
to increase the brightness of the screen and display the map in brighter
colours.
Select this button to refresh your screen.
Volume control
On the map or guidance view, select the Main Menu button to open the Main Menu.
Select and slide the volume control to change the volume of voice instructions and warnings. If the
voice instructions are switched off, the volume control will still change the volume of the warnings.
Using gestures
You use gestures to control your Rider.
In this User Manual, you learn how to use gestures to control your Rider. Below is an explanation of
each gesture.
52
2. Move your cursor left until it changes into a hand symbol.
3. Click and drag each stop or the destination to the order you want to drive them.
Each time move a stop or destination, your route is recalculated with the stops in the changed
order.
The last stop on the list becomes your destination.
Showing a planned destination in MyDrive
When you plan a route on your Rider, the destination is synced with your TomTom account. You can
see the destination when you are logged in to MyDrive in a web browser or when using the MyDrive
app.
Clearing a MyDrive destination
1. Make sure you are logged in to MyDrive on your Rider.
2. Select Current Route in the Main Menu to open the Current Route Menu.
3. Select Clear Route to clear the currently planned route.
Your device returns to the map view. Your route has been cleared from your Rider and your
TomTom account.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and also in in
My Places.
Deleting a MyDrive destination from My Places
1. In the Main Menu, select Recent Destinations.
Tip: Alternatively, select My Places, followed by Recent Destinations.
2. Select Edit List.
3. Select the locations you want to delete.
4. Select Delete.
Set a phone contact as your destination using the MyDrive app
When you are logged in to the MyDrive app, you can select a contact in your phone's contacts list to
set as your destination. Your contact must have a full address which is in the correct order. The
destination is shown on the map and you can send it to your navigation device. When your
navigation device is logged in to your TomTom account, your device syncs with MyDrive and receives
the destination.
1. Using the MyDrive app, log in to your TomTom account.
2. In the MyDrive app menu, select Contacts.
3. Select the contact that you want as your destination.
The location of your contact is shown on the map.
4. Click on the location, then open the pop-up menu and select Send to device.
The destination is sent to your TomTom account.
5. Log in to MyDrive on your Rider.
Your Rider syncs with your TomTom account and receives the new MyDrive destination.
The message You have received a new destination is shown. A route is automatically planned
to the MyDrive destination.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and in My
Places.
55
3. Select the track file you want to delete, then select Delete.
The track is removed from your My Routes list.
Saving and restoring your personal navigation information
When you are logged in to MyDrive on your Rider, your personal navigation information is
continuously and automatically saved to your TomTom account.
If you reset your Rider, or log in to MyDrive on a different device, your saved personal navigation
information is restored to your Rider or the different device.
The following personal navigation information is saved to your TomTom account:
MyDrive destinations.
All saved locations in My Places.
All imported POI place lists.
All imported tracks.
Tip: MyDrive also syncs your locations in My Places with your TomTom account. You can see your
My Places locations and the POI place lists you have imported in MyDrive on a web browser or on
the MyDrive app.
Make sure that there is at least 400 MB of free space on your device before syncing your device with
MyDrive. If there is not enough space, your MyDrive information will not be synced. You can check
the amount of available space by going to About in the Help menu on your device.
Note: Syncing a lot of information to your device may take some time.
59
Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the
screen.
Working with search results
QUICK SEARCH ONLY
Your search results are shown in two columns.
Address and city matches are shown in the left-hand column, and POIs, types of POIs and Places are
shown in the right-hand column. Recent destinations and saved places are also shown in your search
results.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
60
When you select an address from the list of search results, you can choose to show it on the map,
add a crossroad or plan a route to that chosen location. To get an exact address you can add the
house number.
If you show the result on the map, you can use the pop-up menu to add the location to My Places. If
a route is already planned, you can add the location to your current route.
Note: The best search results are shown on the map. When you zoom in, the lower ranked search
results are gradually shown.
About postcodes
When searching using a postcode, your results depend on the type of postcode used in the country
that you are searching in.
The following types of postcodes are used:
Postcodes that navigate you to a street or part of a street.
Postcodes that navigate you to an area comprising, for example, a single town, several villages
in a rural area or a district in a large city.
156
Finding product certification information on your device
To find product certification information, such as the ICASA-approved certification number, do the
following on your Rider:
1. Select Settings in the Main Menu.
2. Select System.
3. Select About.
4. Select Legal information.
5. Select Certificates.
6. You then see the relevant product certification information for your Rider, for example, ICASA.
Product certification
… 156 …


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