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Voice control
Symptoms
Cause
Solution
Voice command is not
recognised.
Trying to speak navigation
commands when a hands-free
box is installed.
When voice control starts, say
"Navigation". Then say your
navigation command when
prompted.
Someone else is speaking at the
same time as you.
If other people talk when you say
voice commands, the commands
may not be recognised. Try to say
voice commands when no-one else
is talking.
The speech voice level is low or
surrounding noise level is high.
Speak normally without trying to
articulate words in an unnatural way.
If there is excessive road noise, speak
in the direction of the microphone.
House number is not
recognised correctly.
There may be excessive road
noise or you may not be
speaking naturally.
Numbers can be pronounced
naturally or one at a time. For
example, 357 can be pronounced as
"Three fifty seven" or "Three, five,
seven".
Voice control is cancelled
after voice control is
started by pressing the
Talk button.
Communication error with the
radio unit.
Activate voice control again using the
microphone button in the Driving
View of your navigation device.
Other
Symptoms
Cause
Solution
The navigation device
restarts suddenly and you
see the TomTom logo.
Unexpected input or electric
noise.
Wait for the TomTom logo to
disappear and the device to restart. If
restarting occurs several times,
contact TomTom Customer Support
at tomtom.com/support (see
tomtom.com -
http://www.tomtom.com).
26


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