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About TomTom services
TomTom services give you real-time information about traffic and speed cameras on your route. To
get TomTom services on your GO you need to be logged in to a MyTomTom account.
The way you connect your GO to TomTom services depends on your navigation device. A GO can
connect in one of the following ways:
With a permanent connection directly from your GO. These navigation devices are called
'Always Connected' devices.
With a connection via your smartphone. These devices are called 'Smartphone Connected'
devices.
Check tomtom.com/connect for more information.
Note: TomTom services are not available in all countries or regions, and not all services are
available in all countries or regions. For more information on available services in each region, go
to tomtom.com/services.
Always connected devices
Follow these steps to get TomTom services on a TomTom GO that is always connected:
Note: When you start your GO for the first time, or after a reset, you are given the option to
activate TomTom services when you set up your GO.
1. Select Traffic & Speed Cameras or Traffic & Danger Zones in the Main Menu.
2. Select Activate now.
3. If you are prompted, select Yes to agree to send information to TomTom.
Note: You cannot use TomTom services unless you agree to send information to TomTom.
4. Create a new MyTomTom account or login to your existing MyTomTom account.
Tip: If you already own a TomTom navigation device, we recommend that you open a new
MyTomTom account for your GO using a different email address.
TomTom services are now active.
Smartphone connected devices
Some TomTom navigation devices use your phone to connect to TomTom services so that you can
receive real-time TomTom Traffic and safety warnings. Your phone needs to be compatible with the
navigation device, and you must have a data plan from a mobile services provider. Go to
tomtom.com/connect for more information.
Using TomTom services means that data is sent and received by your phone using your mobile
services provider.
Important: You might have additional costs when you use the internet on your phone, especially if
you are outside the area covered by your data plan. Check with your mobile services provider for
more information.
Connecting to TomTom services
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