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Sharing information with TomTom
When you first start navigating or perform a reset, your device asks for permission to collect some
information about your use of the navigation device. The information is stored on the device until
we retrieve it. We use it anonymously to improve our products and services. If you use LIVE ser-
vices, we will also use your location information to deliver the services to you.
You can change whether you share this information with us at any time by doing the following:
1. In the Main Menu, tap Settings.
2. Tap Me and my device.
3. Tap My information.
4. Tap No to stop sharing or tap Yes to start sharing.
Note: If you choose not to share this information, LIVE services are disabled if you have a sub-
scription. The end date of your subscription remains the same, even if you do not share this in-
formation with us.
Additional information
Only if you give us your permission, your navigation device will continuously collect information and
send it to TomTom at regular intervals. The information is also stored on your device until you con-
nect it to your PC, then the information is sent to TomTom and deleted from your device. The in-
formation includes details that identify the navigation device, details about routes and locations,
your MyTomTom account name and information entered while you were using the navigation device.
TomTom uses this information to be able to deliver LIVE services to you and to improve the HD Traf-
fic service.
Within twenty minutes of switching off your navigation device, TomTom automatically and irrevers-
ibly destroys any data that allows identification of you or your device. This, now anonymous, infor-
mation is used to improve TomTom’s products and services, such as maps, reports on Points of In-
terest and average speeds driven. These products and services are also used by government agen-
cies and businesses.
Using your navigation device, you can join the MapShare Community or report speed cameras. If you
choose to use either of these services, your reports, that include location information and your
MyTomTom account name, are sent to TomTom and kept together with your MyTomTom account.
TomTom then uses your information to improve its maps and speed cameras.
If you no longer allow sharing of information, none of the above information is sent to TomTom and
information previously stored on your device is deleted. You won’t be able to receive HD Traffic or
mobile speed camera locations, or use any other LIVE services.
TomTom will not give anyone else access to the information collected from your navigation device.
In choosing to provide TomTom with information you are helping to make driving better, specifically
by improving maps, traffic flows and reducing congestion. We appreciate your help.
This navigation device uses a GSM network that contains location information about your navigation
device. By law, the network operator may be required to retain this location and other information
for law enforcement purposes and TomTom has no influence over this. If you disable information
sharing the mobile network connection is not active and the network operator cannot store location
information.
If you think that your information is not being used for the purpose for which you have provided it
to TomTom, contact us at tomtom.com/support.
8


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