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19
WARRANTY AND SERVICE
WARRANTY INFORMATION
Not only is each Tommy Hilger watch beautiful in design, it is crafted with quality materials and components to offer precise, reliable
performance. We proudly stand behind every Tommy Hilger watch we sell.
TOMMY HILFIGER WATCHES
INTERNATIONAL LIMITED WARRANTY
Tommy Hilger Watches (THW) warrants to the original consumer that, for a period of two (2) years from the date of purchase, his/
her watch will be free from defects in materials and workmanship that prevent the watch from functioning properly under normal use.
Our responsibility for defects covered by this warranty is limited to repairing or (at the sole discretion of THW) replacing the
defective watch, free of charge.
This limited warranty does not cover analog batteries, straps, bracelets, crystals, gold- or ionic-plating or PVD nishing, cosmetic
issues such as scratches or normal wear and tear, or any damage arising from accidents or misuse, or from any alteration, service or
repair performed by any party other than a THW Authorized Service Center.
This warranty is void if the timepiece was not purchased from an Authorized THW Dealer, as evidenced by valid proof of purchase –
a dated sales or gift receipt showing the name of the retailer and an identifying style number for the Tommy Hilger watch.
Any other warranty provided by the retailer is entirely their responsibility. No person or company is authorized to change the terms
of this warranty. This warranty gives the consumer specic legal rights. He/she may also have other statutory rights which may vary
from state to state and country to country. However, to the extent not prohibited by law, this limited warranty is exclusive and in lieu
of all other warranties, oral, written, statutory, express or implied (including without limitation the warranties of merchantability and
tness for a particular purpose), all of which are expressly disclaimed.
OBTAINING SERVICE
Under Warranty
Should warranty service be required, pack your watch properly (see below) and send it along with (1) the original sales receipt and (2)
a completed copy of the Tommy Hilger Watch Service Request Form from this le to the nearest THW Service Center.
To nd an Authorized Service Center in your region, click on the FIND AN AUTHORIZED WATCH REPAIR LOCATION link from
the www.mgiservice.com/tommyhilger homepage.
Out of Warranty
A THW Service Center can also perform repairs not covered by the THW warranty as well as service after the expiration of the
warranty period.
Should your watch require parts or service not covered under the terms of your warranty, a written estimate will be sent for your
approval and payment before the work is undertaken. Please use the form from this le.
Battery Replacement
The THW Service Centers can also change the battery on your Tommy Hilger watch. Please use the form from this le.
Packing Your Watch
Pack your watch securely in padded wrapping materials for protection against shock. Be sure to include a completed copy of the
Tommy Hilger Watch Service Request Form.
Insuring Your Watch
We recommend that you use registered mail and insure your watch for its full replacement value.
Additional Instructions
Do not return a defective watch to the store from which it was purchased. Send it with a completed copy of the Service Request
Form from this le to the nearest THW Authorized Service Center.
Charges will be made for all repairs unless the original purchase receipt is returned with the product and repairs are covered under
terms of warranty.
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