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Warranty: This Toastmaster® product is warranted to be free from defects in materials or
workmanship for a period of (1) year from the original purchase date. This product warranty
covers only the original consumer purchaser of the product.
Warranty Coverage: This warranty is void if the product has been damaged by accident in
shipment, unreasonable use, misuse, neglect, improper service, commercial use, repairs by
unauthorized personnel, normal wear and tear, improper assembly, installation or maintenance
abuse or other causes not arising out of defects in materials or workmanship. This warranty is
effective only if the product is purchased and operated in the USA, and does not extend to any
units which have been used in violation of written instructions furnished with the product or to
units which have been altered or modified or to damage to products or parts thereof which have
had the serial number removed, altered, defaced or rendered illegible.
Implied Warranties: ANY IMPLIED WARRANTIES WHICH THE PURCHASER MAY HAVE ARE LIMITED
IN DURATION TO ONE (1) YEAR FROM THE DATE OF PURCHASE. Some states do not allow limitations
on how long an implied warranty lasts, so the above limitation may not apply to you.
Warranty Performance: During the above one-year warranty period, a product with a defect
will be either repaired or replaced with a reconditioned comparable model (at our option) when
the product is returned to the Repair Center, or the purchase price refunded. The repaired or
replacement product will be in warranty for the balance of the one-year warranty period and
an additional one-month period. No charge will be made for such repair or replacement.
Service and Repair: Should the appliance malfunction, you should first call toll-free 1 (800) 947-3744
between the hours of 9:00 am and 5:00 pm Central Standard Time and ask for CONSUMER
SERVICE stating that you are a consumer with a problem. Please refer to model number TMW1
when you call.
In-Warranty Service (USA): For an appliance covered under the warranty period, no charge is
made for service or postage. Call for return authorization (1 800 947-3744).
Out-of Warranty Service: A flat rate charge by model is made for out-of-warranty service.
Include $40.00 (U.S.) for return shipping and handling. We will notify you by mail of the amount
of the charge for service and require you to pay in advance for the repair or replacement.
For Products Purchased in the USA, but Used in Canada: You may return the product insured,
packaged with sufficient protection, and postage and insurance prepaid to the USA address
listed below. Please note that all customs duty / brokerage fees, if any, must be paid by you and
we will require you to pay the cost of customs duty / brokerage fees to us in advance of our
performing any service.
Risk During Shipment: We cannot assume responsibility for loss or damage during incoming
shipment. For your protection, carefully package the product for shipment and insure it with
the carrier. Be sure to enclose the following items with your appliance: any accessories related
to your problem, your full return address and daytime phone number, a note describing the
problem you experienced, a copy of your sales receipt or other proof of purchase to determine
warranty status. C.O.D. shipments cannot be accepted.
To return the appliance, ship to:
Attn: Repair Center
708 South Missouri Street
Macon, MO 63552
34
Microwave Owner’s Manual
9. LIMITED ONE YEAR WARRANTY
34


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