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Appendix
34
Malfunctions and Troubleshooting
In case of malfunctions, first try to find the possible cause and to solve the problem
according to the following table.
Power failure
The device cannot be operated in the case of a power failure. The internal watch will
stop. All other settings are retained so that the former state is resumed as soon as
power is supplied again. You will then only have to set the watch again (see page 10).
Problem Possible cause Solution / recommendation
No display. AC adapter not plugged in. Check all cables and
connections. Check the device
at another power outlet.
Display is weak or too dark. Display contrast setting
changed.
Adjust the display contrast.
No tone. Volume set to “0”. Adjust the volume.
OGM symbol blinks. No OGM recorded. Record an OGM.
No answering of calls, no 2-
way conversation recording.
Connecting cable has no
contact.
Check all cables and
connections.
No answering of calls if ope-
rated with a telephone system.
No ringing signal set. Check the telephone system's
programming parameters.
Humming sounds or other
interferences during playback.
Interference source nearby the
device, e. g. a cordless
telephone, monitor or similar.
Install in a different place.
No incoming message
recording.
You have selected an OGM
without incoming recording
(announcement only).
Select another OGM or record
new OGM.
No answering of calls, no
function of a post-connected
telephone.
Wrong connecting cable,
wrong wiring of the junction
box.
Only use original cables, check
junction boxes (possibly ask
an expert for support).
Wrong or no connection when
operated with a telephone
system.
You have not entered the
exchange identification code,
the telephone system does not
support tone dialling.
Enter exchange identification
code.
34


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