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Annexe
105
Service
Vous avez acquis un produit high tech du Group Tiptel, conçu et fabriqué à
Ratingen près de Düsseldorf. La fabrication ultra-moderne est garantie d’une
excellente qualité. La qualité est confirmée par la certification selon DIN EN ISO
9001.
Si vous avez malgré tout des problèmes ou des questions au sujet de l’utilisation de
votre appareil, nous vous prions de contacter votre fournisseur. Celui-ci est votre
partenaire de référence durant la période de garantie. Tiptel a prévu un numéro de
téléphone pour le support technique des distributeurs, de manière à ce que ceux-ci
soient en mesure de vous conseiller de manière qualifiée.
Si votre fournisseur ne peut pas vous aider, vous pouvez également vous adresser
directement à Tiptel. Des informations générales sont disponibles sur nos pages
Internet mentionnées ci-dessous dans la rubrique Support technique sous « FAQ –
Foire aux questions ». Vous pouvez en outre joindre nos collaborateurs expérimen-
tés du support technique par e-mail, par fax ou par téléphone pendant les heures
indiquées ci-dessous.
En Belgique En France En Suisse
www.tiptel.be
tech@tiptel.de
www.tiptel.fr
support@tiptel.fr
www.tiptel-online.ch
service@tiptel-online.ch
08.30/12.30 et 13.30/17.00
(lun-jeu)
08.30/12.30 et 13.30/15.00
(ven)
09.00/12.30 et 13.30/17.30
(lun-jeu)
09.00/12.30 et 13.30/17.00
(ven)
08.00/17.00 (lun-ven)
Tél. 0903 99 333
(1,12 /min)
Fax 02 714 93 44
Tél. 01 39 44 63 30
Fax 01 30 57 00 29
Tél. 044 / 884 01 80
Fax 044 / 843 13 23
Pour toutes questions concernant les raccordements téléphoniques externes,
veuillez vous contacter votre opérateur.
105


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