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Troubleshooting
110
Description of possible malfunctions
A number of possible errors and suggestions how to resolve them are listed below.
An analogue terminal cannot be called
Pick up the receiver of the terminal. If you hear a special dialling tone, the „call for-
warding” feature is enabled. Deactivate this feature and check it again.
Analogue terminal with no dial tone
The terminal is probably faulty. Pull out the plug of the terminal and plug it into a
functioning extension. If the terminal does not work for this extension either, contact
your local dealer to replace the device.
If the terminal functions at the new extension, either the analogue connection is faulty
or there is a problem with the wiring. Please contact the company that installed your
telephone system.
An ISDN terminal cannot be called
Pick up the receiver of the terminal. If you hear a special dialling tone, the „call for-
warding” feature is enabled. Deactivate this feature and check it again.
Check whether you have programmed an MSN in the terminal. Consult the User's
Manual of your ISDN terminal for information on querying and programming an MSN.
ISDN terminal cannot conduct external calls
If no external calls are possible (although the relevant authorisations have been as-
signed and the exchange dialling tone can be heard after dialling „0” and the call is
aborted after dialling the next digit), this normally indicates that MSN is incorrectly
programmed in the terminal. Check whether the correct extension number is pro-
grammed for the first MSN. Consult the User's Manual for your ISDN terminal.
No incoming external calls possible
If you hear a message that the subscriber’s line is temporarily unavailable,
check the connecting cable between telephone system and NTBA and re-
place it if necessary. If this does not solve the problem, check if your multi-
point connection is functioning properly by doing the following.
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Others manual(s) of Tiptel 411

Tiptel 411 Quick start guide - English - 40 pages

Tiptel 411 User Manual - English - 32 pages

Tiptel 411 User Manual - German - 33 pages

Tiptel 411 Quick start guide - German - 40 pages

Tiptel 411 User Manual - German - 49 pages

Tiptel 411 Quick start guide - Dutch - 40 pages

Tiptel 411 Installation Guide - Dutch - 108 pages

Tiptel 411 User Manual - Dutch - 97 pages

Tiptel 411 Additional guide - Dutch - 3 pages

Tiptel 411 User Manual - Dutch - 36 pages

Tiptel 411 User Manual - French - 32 pages

Tiptel 411 Quick start guide - French - 40 pages


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