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Appendix
70
Problem Possible cause Remedy/Recommendation
No automatic call-back on
busy
Call back code not entered,
network operator or PABX
does not support the function
or function is not authorised.
Enter call back code.
Check with network operator
or PABX as to whether
function is supported or needs
to be authorised.
Can not set up call forwarding
Call forwarding settings are
missing or incorrect.
Network operator or PABX
does not support the function
or function is not authorised.
Make, check and if nec.
change settings. Check with
network operator or PABX as
to whether function is
supported or needs to be
authorised.
No call number displayed
when a call is received
Network operator or PABX
does not support the function
or function is not authorised.
The caller has suppressed his
call number or has a secret
number.
The call comes from a public
telephone.
The call is made via a
telephone network that does
not support transferring call
numbers.
Check with network operator
or PABX as to whether
function is supported or needs
to be authorised.
During SMS transfer you see
the error message
"Transmission error, please try
again later"
Wrong message centre phone
number. With some providers
it is necessary to add an
additional 0 (zero) at the end
of the phone number.
Verify once again the message
centre's phone number and
eventually add one additional 0
(zero) at the end.
SMS transmission works fine,
but reception does not work.
Maybe there are two terminal
units configured for SMS at the
same telephone line.
Make sure that only one of the
terminal units is configured for
SMS. Delete the SMS center's
phone number to deactivate
the SMS function.
70


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