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Appendix
23
Troubleshooting
Power failure
All settings are retained when a power failure occurs in the telephone network,
meaning the settings remain as they were before when power is restored.
Please try first to narrow down the cause of a problem and to rectify it using the fol-
lowing table.
Problem Possible cause Solution/recommendation
No dial tone Connector cable not making
contact.
Check all cables and plug
connections.
No incoming calls being
indicated in the telephone
system.
No call signal connected. Check the programming of the
telecommunication system.
Buzzing or other interference in
the loudspeaker or receiver.
Interference from cordless
telephone, cordless headset,
monitor, etc.
Change the location.
The LED lights up
continuously.
Incorrect MWI switch setting. Move the MWI switch to SR.
Incorrect or no connection
when dialling from telephone
systems.
The outside line prefix for the
public telephone network has
not been entered.
Enter the outside line prefix.
No call number display (direct
dial button lights up) when
there is a match with an
incoming call number.
Your network provider or
telecommunication system
does not support this function
or the function is not enabled.
The caller has suppressed the
sending of the call number or
is ex-directory.
The call is from a telephone
network that does not support
the sending of call numbers.
Ask your network provider or
telecommunication system
manufacturer if the function is
available or if it needs to be
enabled.
23


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