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Consumer warranty information
Worldwide, Guillemot Corporation S.A. (hereinafter “Guillemot”) warrants to the consumer
that this Thrustmaster product shall be free from defects in materials and workmanship, for a
warranty period which corresponds to the time limit to bring an action for conformity with
respect to this product. In the countries of the European Union, this corresponds to a period
of two (2) years from delivery of the Thrustmaster product. In other countries, the warranty
period corresponds to the time limit to bring an action for conformity with respect to the
Thrustmaster product according to applicable laws of the country in which the consumer was
domiciled on the date of purchase of the Thrustmaster product (if no such action exists in the
corresponding country, then the warranty period shall be one (1) year from the original date
of purchase of the Thrustmaster product).
Notwithstanding the above, rechargeable batteries are covered by a warranty period of six
(6) months from the date of original purchase.
Should the product appear to be defective during the warranty period, immediately contact
Technical Support, who will indicate the procedure to follow. If the defect is confirmed, the
product must be returned to its place of purchase (or any other location indicated by
Technical Support).
Within the context of this warranty, the consumer’s defective product shall, at Technical
Support’s option, be either repaired or replaced. If permitted under applicable law, the full
liability of Guillemot and its subsidiaries (including for consequential damages) is limited to
the repair or replacement of the Thrustmaster product. If permitted under applicable law,
Guillemot disclaims all warranties of merchantability or fitness for a particular purpose. The
consumer’s legal rights with respect to laws applicable to the sale of consumer goods are
not affected by this warranty.
This warranty shall not apply: (1) if the product has been modified, opened, altered, or has
suffered damage as a result of inappropriate or abusive use, negligence, an accident,
normal wear, or any other cause unrelated to a material or manufacturing defect (including,
but not limited to, combining the Thrustmaster product with any unsuitable element,
including in particular power supplies, rechargeable batteries, chargers, or any other
elements not supplied by Guillemot for this product); (2) in the event of failure to comply with
the instructions provided by Technical Support; (3) to software, said software being subject
to a specific warranty; (4) to consumables (elements to be replaced over the product’s
lifespan: disposable batteries, audio headset or headphone ear pads, for example); (5) to
accessories (cables, cases, pouches, bags, wrist-straps, for example); (6) if the product was
sold at public auction.
This warranty is nontransferable.
Additional warranty provisions
In the United States of America and in Canada, this warranty is limited to the product’s
internal mechanism and external housing. In no event shall Guillemot or its affiliates be held
liable to any third party for any consequential or incidental damages resulting from the
breach of any express or implied warranties. Some States/Provinces do not allow limitation
on how long an implied warranty lasts or exclusion or limitation of liability for consequential
or incidental damages, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights which vary from
State to State or Province to Province.
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