564311
12
Zoom out
Zoom in
Previous page
1/97
Next page
TECHNICAL SUPPORT
11/12
If you encounter a problem with your product, please go to http://ts.thrustmaster.com
and
click Technical Support. From there you will be able to access various utilities (Frequently
Asked Questions (FAQ), the latest versions of drivers and software) that may help to resolve
your problem. If the problem persists, you can contact the Thrustmaster products technical
support service (“Technical Support”):
By email
:
In order to take advantage of technical support by email, you must first register online. The
information you provide will help the agents to resolve your problem more quickly. Click
Registration on the left-hand side of the Technical Support page and follow the on-screen
instructions. If you have already registered, fill in the Username and Password fields and
then click Login.
By telephone
:
United
Kingdom
08450800942
Charges at local rate
Monday to Friday from Noon to 4pm and 5pm to 10pm
Saturday from 9am to Noon and 1pm to 7pm
Sunday from 9am to Noon and 1pm to 4pm
United
States
1-866-889-5036
Free
Monday to Friday from 7am to 11am and from Noon to 5pm
Saturday and Sunday from 7am to Noon
(Eastern Standard Time)
Canada
1-866-889-2181
Gratuit / Free
Monday to Friday from 7am to 11am and from Noon to 5pm
Saturday and Sunday from 7am to Noon
(Eastern Standard Time)
Denmark
80887690
Free
Monday to Friday from 1pm to 5pm and 6pm to 11pm (English)
Saturday from 9am to 1pm and 2pm to 8pm
Sunday from 10am to 1pm and 2pm to 5pm
Sweden
0200884567
Free
Monday to Friday from 1pm to 5pm and 6pm to 11pm (English)
Saturday from 9am to 1pm and 2pm to 8pm
Sunday from 10am to 1pm and 2pm to 5pm
Finland
0800 913060
Free
Monday to Friday from 2pm to 6pm and 7pm to Midnight (English)
Saturday from 10am to 2pm and 3pm to 9pm
Sunday from 11am to 2pm and 3pm to 6pm
WARRANTY INFORMATION
Worldwide, Guillemot Corporation S.A. (“Guillemot”) warrants to the consumer that this
Thrustmaster product will be free from material defects and manufacturing flaws for a period
of two (2) years from the original date of purchase. Should the product appear to be defective
during the warranty period, immediately contact Technical Support, who will indicate the
procedure to follow. If the defect is confirmed, the product must be returned to its place of
purchase (or any other location indicated by Technical Support).
Within the context of this warranty, the consumer’s defective product will, at Technical
Support’s option, be either repaired or replaced. Where authorized by applicable law, the full
liability of Guillemot and its subsidiaries (including for indirect damages) is limited to the repair
or replacement of the Thrustmaster product. The consumer’s legal rights with respect to
legislation applicable to the sale of consumer goods are not affected by this warranty.
This warranty shall not apply: (1) if the product has been modified, opened, altered, or has
suffered damage as a result of inappropriate or abusive use, negligence, an accident, normal
wear, or any other cause not related to a material defect or manufacturing flaw; (2) in the
event of failure to comply with the instructions provided by Technical Support; (3) to software
not published by Guillemot, said software being subject to a specific warranty provided by its
publisher.
12


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Thrustmaster T.16000M at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Thrustmaster T.16000M in the language / languages: English, German, Dutch, French, Italian, Portuguese, Spanish as an attachment in your email.

The manual is 2,99 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info