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Problem Possible cause What to do
Forgotten PIN code/
password.
The default PIN is 0000 or 1234
(refer to the user manual of your
Device).
Contact your local Service Hotline
or send an email to our Support
via www.strong.tv
Forgotten channel lock
code.
Contact your local Service Hotline
or send an email to our Support
via www.strong.tv
Playback of video (or
Timeshift) is causing
picture freeze/macro
blocks or similar
distortion, especially on
HD content.
The read/write speed of your USB
device could be too low.
Make sure to use a USB storage
device with sufcient speed and
space. Pen drives (‘USB sticks') may
not support sufcient speed.
The USB storage device
is not working properly.
The power consumption is too
high.
Connect an extra power supply
adapter to your USB HDD device.
The USB device is formatted
incorrectly.
Format the USB device on a PC to
FAT 32.
Recording is no longer
possible.
The selected storage medium is
full.
Delete existing recording(s).
Attach and use another storage
medium.
The receiver
automatically switches
off after a certain time.
The Auto Standby function is
enabled.
Check the Auto Standby setting
and disable if necessary.
9.0 TECHNICAL SPECIFICATIONS
Demodulator:
Demodulator: COFDM; 16 QAM/64 QAM; QPSK; 256QAM
Transmission mode: 2 K - 8 K
Video Decoder:
Prole level: HEVC (H265)
AVC/H.264HP@L4.1, MPEG-4 ASP supported
Video resolution: 480i, 480p, 576i, 576p, 720p, 1080i, 1080p
Decoding: PAL/NTSC
Aspect ratio: 4:3 Letterbox, 4:3 Pan & Scan, 16:9 Widescreen, Auto
Audio Decoder:
Audio support: Dolby Digital Plus*/AC3+/PCM
MPEG MusiCam Layer II
Sampling rate: 32, 44.1, 48 KHz
Audio mode: Stereo, Multi-Audio
* Dolby Digital Plus, Dolby Audio and the double-D symbol are registered trademarks of Dolby Laboratories.
Tuner:
Front End: DVB-T2, UHF & VHF Tuner
Input frequency range: 174 – 230 MHz (VHF) and 470 - 790 MHz (UHF)
Input signal level: -20 ~ -82 dBm
Antenna power: 5 V DC, max. 50 mA, short cut protected
21


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