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P16
TECHNICAL SPECIFICATIONS
Problem Possible reason Remedy
Poor picture or sound quality Weak signal level due to bad
weather conditions.
For stable signal reception in
bad weather usage of a higher
quality antenna might be
required.
The antenna is damaged or
iced or frozen (for outdoor or
roof antennas).
Check the condition of the
antenna and the cable.
The cable from the antenna to
the receiver is damaged.
Check the condition of the
antenna and the cable.
The indoor antenna was
moved, and the signal strength
is poor.
Place the antenna back to
where a constant reception
was possible. Check the signal
strength and quality.
The supply of the active
antenna is turned off.
Activate the power to the
antenna in the menu of the
receiver.
Message about encrypted
channel.
The channel is encrypted. It is possible that the sender is
not included in the package
that was activated by your
operator. Contact the hotline
on 0810 96 97 98 (throughout
Austria max. € 0.1/min, last
updated 05/2014) or via
www.simplitv.at
The remote control does not
operate the receiver
The batteries are empty.
Keep the remote control sensor
area clear from obstacles.
The receiver is turned off.
Replace the batteries.
Point the remote control at the
infrared sensor.
Remove obstacles from sensor
area.
Turn the receiver off and on.
Forgotten PIN code for the
encrypted channels
Contact the support via the
website www.thomsonstb.net
8.0 TECHNICAL SPECIFICATIONS
Video
Aspect ratio: 4:3 and 16:9
Video resolution: 576p, 720p, 1080i, 1080р
Audio
Audio mode: MonoL/R, Stereo
Tuner
Input frequency range: VHF: 177.5 ~ 226.5 MHz
UHF: 474 ~ 858 MHz
Antenna power: 5 V DC, max 100 mA, short cut protected
20


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