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P22
TROUBLESHOOTING
Music Playing
8.0 TROUBLESHOOTING
If you experience problems with this receiver or its installation, please read carefully the relevant
sections of this User Manual and this Troubleshooting section.
Problem Possible cause What to do
Standby light not lit Mains lead unplugged
Mains fuse blown
Check mains lead
Check fuse
No signal found Aerial is disconnected
Aerial is damages/misaligned
Out of data signal area
Check aerial lead
Check aerial
No picture or sound The Scart interface is not
connected properly
tuned to digital text channel
Reconnect the STB and the
TV set
Retune to another channel
Mosaic block in picture
or picture freezes
Aerial may not be compatible Check aerial
Scrambled channel
message
Channel is scrambled Select an alternative channel
Forgotten channel lock
code
Re-install channels to cancel
channel lock
No response to remote
control
Receiver off
Handset not aimed correctly
Front panel obstructed
Remote control batteries are
inserted incorrectly
Handset batteries exhausted
Plug in and turn on receiver
Aim handset at front panel
Check for obstructions
Check batteries direction
Replace remote control
batteries
After moving the receiver
to another room, there
is no receiver digital
reception
The aerial feed may come
through a distribution system
which may reduce the digital
signal now received by the
receiver
Try a direct feed from the
antenna
24


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