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Hoofdstuk 4
Problemen met de Internetverbinding oplossen
32
E-DOC-CTC-20051017-0117 v2.0
4.1 Controle van hardware
Controleer de
bedrading
Sluit alle vereiste kabels naar behoren aan. Zie erop toe dat de kabels tussen uw
SpeedTouch™, computers en telefoonstekker stevig zijn aangesloten. Losse
aansluitingen kunnen uw Internet-verbinding beïnvloeden.
Beschadigde kabels kunnen uw Internet-verbinding storen. Controleer de kabels op
beschadigingen en losse verbindingen aan het eind van de kabel. Vervang eventuele
beschadigde kabels.
Test de telefoonlijn Om de mogelijkheid van fouten met de telefoonlijn uit te schakelen, controleert u de
beltoon door een telefoon op de hoofdstekkerdoos aan te sluiten.
Indien u ADSL gebruikt, controleert u of een splitter is geïnstalleerd of dat de
microfilters correct zijn geplaatst.
Als er geen beltoon is, neemt u contact op met uw telefoonbedrijf.
Start uw computer
opnieuw op
Verlies van Internet of netwerkverbinding kan worden veroorzaakt door de computer.
Vaak kan een herstart het probleem wegnemen.
Schakel de
SpeedTouch™ uit en
weer in
Om uw SpeedTouch™ opnieuw te starten, zet u gewoon uw SpeedTouch™ uit.
Wacht vijf seconden en zet hem weer aan.
38


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