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Chapter 8
Support
E-DOC-CTC-20041126-0014 v3.0
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8.4.1 Diagnostics Tests
The Diagnostics page The Diagnostics page allows you to check the SpeedTouch™ connections:
The testing items are listed in chronological order. If a test fails, all remaining tests
will fail as well.
Starting the
Diagnostics Tests
Proceed as follows:
1 Open the SpeedTouch™ web pages.
2 On the top menu, click Diagnostics.
3 Select the interface you want to troubleshoot in the Select the Internet
Connection list.
4 Click Run Diagnostics Tests.
Results Depending on the result of the test, following message will be shown:
PASS:
If SpeedTouch™ detects a signal from the service provider.
Fail:
If SpeedTouch™ does not detect a signal from the service provider.
N/A:
If this test was not needed.
Troubleshooting Click the Help link corresponding to the problem you want to troubleshoot to view
the troubleshooting instructions.
For more information, see “5.1 Accessing the SpeedTouch™ Web
Pages” on page 44.
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