627699
14
Zoom out
Zoom in
Previous page
1/23
Next page
14
Tracker does not always connect properly.
01. The tracker is reliant on 2 factors. It needs to be in open space for the GPS to work. It also needs good mobile phone
signal. If it is an area where these signals are blocked or poor, it can cause issues.
02. Check that you have sucient credit on your account.
I am not receiving any SMS or email alerts.
01. Make sure that you have armed the tracker when you have parked your vehicle.
02. Ensure you have input the correct mobile phone number or email address.
03. Make sure you have activated cell phone and email alerts in the settings.
The fuel calculations are wrong.
01. Make sure you have input the correct fuel cost per litre.
02. Ensure you have input the correct values for MPG or KPL.
03. Check that you have selected the correct measurement system. Imperial or metric.
The Distance shown for my vehicle is wrong.
01. This cannot be 100% accurate as the odometer in your car will create a more reliable result. The app will only
calculate based on GPS information, so you will need to manually adjust this occasionally. It is only for reference.
The Augmented reality does not always work.
01. Both your phone and tracker need to be in open space for this to function correctly. You may also need the tracker
and app to locate the GPS satellites rst so, please wait a short time while it does this when using this mode.
RECYCLING
This symbol on the product or on its packaging indicates that this product shall not be treated as household
waste. Instead it should be taken to an applicable collection point for the recycling of electrical and electronic
equipment. By ensuring that this equipment is disposed of correctly you will help prevent potential negative
consequences for the environment and human health, which could otherwise be caused by inappropriate waste
handling of this product. The recycling of materials will help to conserve natural resources.
For more information please contact your local council or waste disposal service.
IMPORTANT SAFEGUARDS & PRECAUTIONS
01. This Unit is for incar use only. Never expose to direct sunlight or wet weather conditions.
02. Do not expose the unit, to splashing, dripping, rain or moisture. Do not immerse in liquid.
03. Do not expose to dust, high humidity, high temperatures or mechanical shock.
04. Do not use if the equipment is damaged.
05. Do not disassemble. There are no serviceable parts inside.
06. For external cleaning, use a soft, clean, damp cloth only. Use of detergents may damage the nish and leak inside.
TECHNICAL HELPLINE INFORMATION
FRANCE, du lundi au vendredi (sauf jours fériés) : 9h00-19h00 ou support@thomsonaudiovideo.eu
LEGAL LINES
iOS® and iPhone® are trademarks of Apple Inc., registered in the U.S. and other countries. Android™ and Google Play™
are trademarks of Google Inc. All other trademarks are the property of their respective owners.
14


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Thomson GPS Car Tracker BB8299 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Thomson GPS Car Tracker BB8299 in the language / languages: English as an attachment in your email.

The manual is 6,61 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info