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English
Chapter 5 - Other information
Password in Parental Control
- The default password is 1234. You can change it to
a new one.
- The super password is 0423. If you forget your
code, enter the super password to override any
existing codes.
Troubleshooting
Please check the following list before requesting
service.
There is no picture or sound.
Make sure the power cord is properly inserted in the
power outlet.
Make sure the source type is set correctly.
Make sure the antenna is properly connected.
Make sure the volume is not set to minimum or the
sound is not set to mute.
Make sure the headphones are not connected.
The TV may be receiving a signal other than from
TV broadcasting stations.
Picture is not clear.
Make sure the antenna cable is properly connected.
Consider whether your TV signal is being properly
received.
Poor picture quality can occur due to a VHS
camera, camcorder, or other peripheral being
connected at the same time. Switch off one of the
other peripherals.
The ‘ghost’ or double image may be caused by
obstruction to the antenna due to high-rise buildings
or hills. Using a highly directional antenna may
improve the picture quality.
The horizontal dotted lines shown on the pictures
may be caused by electrical interference, e.g., hair
dryer, nearby neon lights, etc. Turn off or remove
these.
Picture is too dark, too light or tinted.
Check the colour adjustment.
Check the brightness setting.
Check the sharpness function.
Remote control does not work.
Check the batteries of the remote control.
Make sure the remote sensor window on the TV
front is not under strong uorescent lighting.
Try to clean the remote sensor window on the TV
front with a soft cloth.
If the above suggestions do not solve your technical
issue, please refer to the warranty card for service
information.
Operating Conditions
Temperature 5°C - 35°C (41°F - 95°F)
Humidity 20 - 75% (non-condensing)
Storage Conditions
Temperature -15°C - 45°C (5°F - 113°F)
Humidity 10 - 90% (non-condensing)
Radio Information
2.4G Wi-Fi transmitter frequency range: 2412 -
2472MHz
2.4G Wi-Fi transmitter power: 16dBm (+/- 4dB)
DVB-T/T2/C tuner frequency range: 45 - 858MHz
DVB-S/S2 tuner frequency range: 950 - 2150MHz
OSS Notice
To send inquires and requests for questions regarding
open source, contact nearest TCL ofce.
This product uses the GPL (Version 2 and 3) and
LGPL (version 2.1).
This product uses some software programs which are
distributed under the Independent JPEG Group.
This product uses some software programs which are
distributed under the libpng Project.
This product uses some software programs which are
distributed under the Freetype Project.
This product uses some software programs which are
distributed under the zlib Project.
This product uses some software programs (xml2,
iniparser, curl, c-areas) which are distributed under
the MIT.
This product uses openssl which is distributed under
the OpenSSL and SSLeay Apache License Project.
GPL software: Linux Kernel, uboot, busybox, mali,
glib, cario, fontcong, alsa-lib, libogg, harfbuzz, webkit
LGPL software: DFB (DirectFB), gstreamer, libgcrypt,
pango, nl, mstreamer, iconv
BSD software: chromium, freetype2
GNU software: dosfstools
[Legal Statement] of TCL - manufacturer of this
TV set
Due to the various capabilities of products featuring
the SmartTV - Services, as well as limitations in the
available content, certain features, applications, and
services may not be available on all devices or in
all territories. Some features on SmartTV may also
require additional peripheral devices or membership
fees that are sold separately. Please visit our website
for more information on specic device information
and content availability. The services and availability
of content through SmartTV are subject to change
from time to time without prior notice.
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  • Hallo how are you i need to get help my thomson tv not display immediately disconnected the picture with in a fraction of a second what shall i do thank you for your help Submitted on 10-7-2022 at 21:38

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