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Before contacting your dealer, check whether the
fault is due to one of the following minor causes:
Dust escaping from suction socket:
• Is the cartridge filter correctly positioned and
undamaged?
• Have you used the correct special filters?
Gradual reduction in suction power:
• Is the paper filter bag full?
• Is the cartridge filter clogged up by dust or
soot?
• Is there a blockage in the nozzle, extension
tube or flexible hose?
Sudden reduction in suction power:
• Has the float stopped the flow of air?
This can happen if the appliance is standing at
a slant or if the appliance falls over.
Turn off the vacuum cleaner - the float will fall
back into place – the appliance is ready for use
again.
The motor does not function:
• Has the fuse blown?
• Is there damage to the mains cable, plug or
socket?
• Pull out plug before checking.
• Never open the motor yourself!
Customer Service:
Ask your dealer for the address or telephone
number of your nearest THOMAS Customer
Service.
Specify model number and type when
contacting your dealer - you will find these
details on the rating plate located at the back
of the appliance.
To maintain the safety of your appliance, you
should have repairs, especially on live parts,
carried out by a trained electrician only. In
the event of a fault, you should therefore
approach your dealer or the THOMAS
Customer Service directly.
If unexpected difficulties arise
CE Declaration of Conformity
We declare upon our sole liability that this product
conforms to the following norms or norm documents.
EC low voltage guideline (73/23/EEC),
modified by 93/68/EEC
EC guideline electromagnetic compatibility
(89/336/EEC), modified by 91/263/EEC,
92/31/EEC, 93/68/EEC
Applied harmonised norms:
DIN EN 60335-1, DIN EN 60335-2-2;
DIN EN 61000-3-2: 1995; DIN EN 61000-3-3: 1995;
DIN EN 55014-1: 1993; DIN EN 55014-2: 1997
