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Installation, use and maintenance guide
POPSTAR 6 POPSTAR 10
10 ALARMS
The appliance is programmed to communicate 7 alarms.
ATTENTION: The appearance of one of the alarms described below, does not necessarily imply a defect in the
product, but simply Thermorossi S.p.A.’s intention to inform the user of the need for corrective actions in order to
guarantee maximum safety, greater reliability and high performance of the appliance.
The alarms are listed below:
This meassge appears when during the WORK stage the temperature of the smoke drops below a preset threshold: this means
that the appliance is shutting off due to lack of pellets. To reset the alarm the power to the appliance must be switched off then on
by turning the switch 0-1 located on the power panel. It is mandatory to empty and clean the brazier, and then to fill the pellet
tank before repeating the START phase. It could be that the screw feeder is completely empty, so the start up sequence may have
to be carried out twice.
This appears if, after the START sequence, the smoke has not reached a suitable temperature. To reset the alarm the power to the
appliance must be switched off then on by turning the switch 0-1 located on the power panel.
It is mandatory to empty and clean the brazier before repeating the START phase: pellets emptied from the brazier must not be
fed into the tank.
This occurs when the smoke outlet is partially blocked. To reset the alarm the power to the appliance must be switched off then on
by turning the switch 0-1 located on the power panel.
Before restarting the appliance check for any irregularities such as blocked flue outlet, open firebox door, very dirty appliance. Do
not start up the appliance until the problem has been identified and solved
It is mandatory to empty and clean the brazier before repeating the START phase.
This appears when the appliance overheats. After having verified and solved the causes for the overtemperature, unscrew the
plastic cover of the reset thermostat located on the power/control panel and press the button (the appliance can only be reset when
its temperature has dropped considerably). To reset the alarm the power to the appliance must be switched off then on by turning
the switch 0-1 located on the power panel. It is mandatory to empty and clean the brazier before repeating the START phase.
Appears when the smoke thermocouple is damaged or absent. Contact the technical assistance service.
Activates when the smoke suction unit revolution sensor detects a very slow rotation speed: check the flue pipes and the flue outlet.
If the problem persists, contact the technical assistance service.
Trips when the smoke suction unit revolution sensor fails to detect any rotation. The smoke suction unit or the rotation sensor are
not working. Contact the technical assistance service.
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