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29
EN
Trouble Shooting
Problems Check
The control panel
display does not turn
on
Check if the switch on the back of the unit is on the I (on) posi-
tion.
Make sure the device is electrically powered.
The room
temperature is
different from the
one displayed on the
device.
You have to wait at least 6 hours for the temperature to stabilize.
Depending on your installation, the temperature you read may be
different from the one displayed on the unit (a variation of
0.5° C is normal). In this case, refer to the «Expert Menu», chapter
«Temp. calibration».
The device
does not heat up.
Make sure you are in Comfort mode.
If you are programming, check if you are within a Comfort period.
Make sure the circuit breakers in the system are turned on or the
load-shedding device (if you have one) has not turned off the unit.
Check the air temperature of the room: if it is too high, the device
will not heat up.
The device is heating
all the time.
Make sure the device is not located near an air stream or
the set temperature was not increased.
The device
does not heat up
enough.
Increase the temperature by pressing .
If the temperature setting is at the maximum, check the following:
- Check if there is another type of heating in the room.
- Make sure your device is only heating the room (door closed).
- Have the device supply voltage checked.
- Make sure the power of your device is adapted to the size of
your room (we recommend an average of 100 W/m2 for a ceiling
height of 2.50 m or 40 W/m3).
The device
takes time to heat up
The electrical resistance heats up the uid which gradually and
naturally circulates inside the unit
Due to the inertial properties of the uid the surface tempera-
ture of the unit when rst starting to heat up reaches an optimal
level only after a minimum of 15 minutes, depending on the room
temperature.
The surface of the
device is very hot.
It is normal for the device to be hot when in use. The maximum
surface temperature is limited according to the NF Electricity Per-
formance Standard. However, if you feel that your device is still
too hot, make sure the power is adapted to the size of your room
(we recommend 100W/m² for a ceiling height of 2,50m or 40W/
m3) and that the device is not placed near an air stream which
would affect its control mechanism.
33


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