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WARNING
Danger of electric shock
Inspect your appliance and its accessories in-
cluding the mixing bowl regularly for possible
damage. Damaged parts can impair safety.
If damage does occur, do not use the appliance
and contact Vorwerk customer service or an
authorised Vorwerk repairer.
Troubleshooting
Troubleshooting
Error:
The appliance cannot be switched on
The appliance does not heat
The appliance stops during operation
Trouble with scales
Error display:
As a special feature the Thermomix TM 31 will
show the cause for the error on the display. If the
display shows “E.r” followed by a two-digit figure
please contact the responsible Vorwerk customer
service indicating the error message (e.g. E.r 53 =
temperature sensor failure) if it is not possible to
solve the problem by pulling the mains plug and
re-starting the appliance.
With respect to “LOAd” please refer to the notes
on page 35.
Action:
Check if the connecting cable has been properly
plugged in and if the lid has been locked correctly.
Check if the appliance is still in “sleep mode”.
Check if a heating time and temperature have been
preset.
See section entitled “Electronic motor protection”
on page 35.
Check: while pressing tara button do not touch
Thermomix; nothing leans against Thermomix; no
tension on the cable; Thermomix ”feet“ are clean;
worktop is clean, solid, even and not vibrating; do
not slide Thermomix over the worktop.
Error messages of the appliance can be reset as
follows:
By pulling the mains plug:
E.r 23, 28, 32, 38, 39, 70
By turning the speed selector to and
then to :
E.r 22, 24-27, 29-31, 34-37, 51-69, OPEn, LOAd
Only by Vorwerk customer service:
E.r 71, 72
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