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Frequently Asked Questions
3. Then start the setup from the begin-
ning. When being prompted „Do you
own a Raumfeld Base?“, carefully
check if your order contains a Raum-
feld Base (also see page 11) and
choose the appropriate path in the
setup wizard.
Question 2: The Controller does not react
any longer. How can I restart it?
When the Controller no longer reacts
to finger touch or turning the volume
control:
1. First switch off the device by pushing
and holding the On/Off button for at
least 10 seconds.
2. Now, briefly press the On/Off
button. After approximately two
seconds the Raumfeld Logo is
displayed and the Controller is
started.
Should the Controller still not react, the
battery may need to be recharged
Resetting
Question 1: Can I reset the system and
start installation from the beginning?
If the Controller or the App are
connected to your Raumfeld system, you
can restart the setup wizard by reset-
ting the „Controller configuration“ under
„Settings > System maintenance > Reset“.
If the Controller or the App are not
connected to the system, a help option
will appear after a short time, offering a
possibility to reset.
Setting up music resources
Question 1: The Raumfeld Base does not
appear under “Network” in the Windows
Explorer. What can I do?
Enter \\Raumfeld Base into the
address line of your Windows Explorer
(not Internet Explorer!).
Should that not work enter the IP address
of the Raumfeld Base into the address bar,
e.g. \\192.168.0.15.
Question 2: The Raumfeld Base does not
appear under “File sharing” in the Mac
OS Finder. What can I do?
Open the menu item “Go > Connect to
server...” in the Finder. Then enter
smb://base.local into the field “Server
address” and confirm the dialog box that
appears afterwards.
Question 3: My USB memory device is
not recognised as a music resource. What
could be the reason for this?
USB memory devices are only included
as a music resource if they are connected
to the host of the Raumfeld system. In
a system with a Raumfeld Base (see
page 11), this is the Base. In a system
without Raumfeld Base, you can specify
the device you would like to act as host
under “Settings > Network > Host confi-
guration”. Please also note that USB hard
drives which are connected to a Raumfeld
playback device need to have their own
power supply. This restriction does not
apply to the Raumfeld Base.
Question 4: Music from my media server
is displayed unreliably and playback
16


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