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Frequently Asked Questions
fully check if your order contains a
Raumfeld Base (also see page 11)
and choose the appropriate path in
the setup wizard.
Problem solving
Question 1: My Controller doesnt react.
How can I reboot it?
When the Controller no longer reacts
to finger touch or turning the volume
control:
1. First switch off the device by pushing
and holding the On/Off button for at
least 10 seconds.
2. Now, briefly press the On/Off
button. After approximately two
seconds the Raumfeld Logo is
displayed and the Controller is
started.
Question 2: Can I reset the system and
start installation from the beginning?
If the Controller is connected to your
Raumfeld system, you can restart the
setup wizard by resetting the „Controller
configuration“ under „Settings > System
maintenance > Reset.
If the Controller is not connected to the
system, a help option will appear after a
short time, offering a possibility to reset.
WiFi Connection
The wireless connection of my Controller
is constantly low or breaks out altogether.
What can I do?
Should the wireless connection of the
Controller drop below 50% in various
rooms throughout your house, you
should take action to improve reception.
In a system with the Raumfeld Base (see
also page 11) the devices are generally
connected to the Bases Wi-Fi network.
If the signal of your own Wi-Fi router is
much better throughout your house than
that of the Raumfeld Base, it is advis-
able to connect the Controller to your own
Wi-Fi router. Instructions on this topic can
be found in our online manual. If both the
signal from the Base as well as the signal
from your personal access point is low, we
recommend the use of a generic wireless
repeater to improve the signal strength.
Setting up music resources
Question 1: The Raumfeld Base does
not appear under “Network” in the
Windows Explorer. What can I do?
Enter \\Raumfeld Base into the
address line of your Windows Explorer
(not Internet Explorer!).
Should that not work enter the IP
address of the Raumfeld Base into the
address bar, e.g. \\192.168.0.15.
Question 2: The Raumfeld Base does
not appear under “File sharing” in the
Mac OS Finder. What can I do?
Open the menu item “Go > Connect
to server...” in the Finder. Then enter
smb://base.local into the field “Server
address” and confirm the dialog box
that appears afterwards.
15


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