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18 • KB 20 CR
Troubleshooting
The following advice should help you to solve problems. If this doesn’t work, please contact our hotline (see page 3).
Take note of the warranty instructions.
Problem Possible cause Solution
The CD receiver is not
working, the display panel
is dark.
The CD receiver has no power. Check the power cord and socket.
The CD receiver is not
working, but the display
panel is on.
The volume has been set too low.
Increase the volume with the control 10 “VOL-
UME” or 32 “Vol +.
No CD playback and/or
“NO DISC” appears.
No disc inserted. Insert a CD.
Disc inserted upside down. Insert the disc with the labelled side up.
CD damaged or dirty. Clean or change the disc.
Condensation in the device. Remove the disc and do not use the device for
one to two hours.
No or distorted music
playback.
The data storage device contains fi les in a
format other than MP3 or WMA.
Delete the incorrect fi les.
File damaged. Delete or skip fi le.
Remote control doesn’t
work.
No line of sight between the remote con-
trol and the device.
Remove any obstacles.
Remote control not pointed properly. Point the remote control towards the device.
Battery inserted in the remote control with
incorrect polarity.
Insert the battery the right way around (see
page 10).
Battery in the remote control is empty. Insert a new battery (see page 10).
Care and cleaning
Clean the CD receiver and the remote control regularly
with a soft, damp microfi bre cloth. When doing so,
please be absolutely sure to observe the following instruc-
tions:
Danger
Risk of electric shock!
In contact with live parts, water can lead to
electric shock or short circuit.
Make sure that no liquid penetrates the unit.
Disconnect the mains plug before cleaning.
Attention
Risk of damage!
Using the wrong cleaning materials may dam-
age the delicate surface of the case.
If possible, only use plain water without any additives.
In case of stubborn marks, a mild soap solution may
be used.
In no circumstances should caustic cleaning products,
white spirit, thinners, petrol or similar be used for
cleaning.
How to clean your CDs
Only clean your CDs with cleaners
designated for this purpose.
If necessary, carefully wipe off the
disc with a soft, lint -free cloth from the
middle to the edge . In the process,
hold the disc between your index
nger and thumb of the other hand.
Touching the playback side of the disc
could cause playback problems.
91886 GB 20111117.indd 1891886 GB 20111117.indd 18 17.11.11 15:4317.11.11 15:43
18


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