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TROUBLESHOOTING
The LEDs don’t light up.
Please make sure that the device is connected to a power supply. Check that the power cord is properly
plugged into the power jack on your Teufel Streaming device.
After setup, my Teufel Streaming devices no longer, or only sporadically, connect to the Wi-Fi.
Make sure that the Teufel Streaming devices and the smart device with the Teufel Raumfeld App are using the same
Wi-Fi. If your router offers guest access, this should not be used for your Teufel Streaming system. Check that the
Dynamic Host Conguration Protocol (DHCP) on your home router is activated and that all essential devices within the
home network are able to communicate with each other.
The Teufel Streaming devices are connected to the network but playback is interrupted or skips.
It is possible that one or more Teufel Streaming devices are receiving either too little or, at times, even no Wi-Fi signal.
Try placing the device closer to the router, experiment with different placement locations or create a wired connection
between the affected device and router via Ethernet cable. If possible, try streaming lower resolution audio les.
Where can I nd additional information and help?
In case of unexpected problems or additional questions, you’ll nd an extended FAQ section in the Teufel Streaming
Online Manual at manual.teufel.de.
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