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15 • Teufel AIRY
Troubleshooting
The following advice should help you to solve problems. If this does not help,
you will find useful information in the detailed FAQs on our website. Otherwise,
please contact our hotline (see page 4). Take note of the warranty instructions.
Problem Possible cause Solution
No audio
playback.
The 3.5 mm jack plug
cable is not properly
connected.
Properly connect the 3.5 mm jack plug
cable with the headphones.
There is no Bluetooth
®
connection.
Establish a Bluetooth
®
connection.
Move the headphones within range of
the external player.
Volume has been set
too low.
Increase the volume on the external
player and/or headphones.
Volume
control
doesn’t
work.
Volume control was
turned too fast.
Always turn the volume control slowly.
The 3.5 mm jack plug
cable is connected.
Adjust the volume directly on the play-
back device or remove the connector
cord from the headphones.
Storage
Fold the headphones up.
Use the enclosed storage bag to store and transport the
headphones and the accessories.
Store and transport the headphones in a clean and dry
location.
16


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