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About Roadside Assistance
Contacting Roadside Assistance
Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a year for the duration of
your warranty period.
To contact Roadside Assistance, call the number for your region, listed on this page.
Advise the representative of the vehicle identification number (VIN), license plate number,
mileage, your location, and the nature of the problem. The VIN is on the upper dashboard on the
driver’s side of your vehicle and is visible through the windshield.
For a complete description of the terms and conditions of the Tesla Roadside Assistance
Program, refer to the policy that was provided to you by Tesla when you purchased Model S.
It is your responsibility to provide vehicle transporters with instructions on how to transport
Model S (see Instructions for Transporters on page 4).
Regional Roadside Assistance Numbers
A toll free number is available in most European regions. If a toll free number is not listed below,
go to www.teslamotors.com to check if a toll free number has become available in your area.
Andorra (Toll) 31 (0)13 799 9501
Andorra (Toll Free) 0800 914 590
Austria (Toll) 31 (0)13 799 9502
Austria (Toll Free) 0800 88 0992
Belgium (Toll) 31 (0)13 799 9503
Belgium (Toll Free) 0800 29 027
Bulgaria (Toll) 31 (0)13 799 9504
Croatia (Toll) 31 (0)13 799 9505
Cyprus (Toll) 31 (0)13 799 9506
Czech Republic (Toll) 31 (0)13 799 9507
Denmark (Toll) 31 (0)13 799 9508
Denmark (Toll Free) 80 71 10 24
Estonia (Toll) 31 (0)13 799 9509
Finland (Toll) 31 (0)13 799 9510
France (Toll) 31 (0)13 799 9511
France (Toll Free) 0800 94 1029
Germany (Toll) 31 (0)13 799 9512
Germany (Toll Free) 0800 5893542
Gibraltar 31 (0)13 799 9513
Greece (Toll) 31 (0)13 799 9514
Roadside Assistance
2 Model S Quick Guide
4


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