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eCall
eCall
Model 3 is equipped with eCall, an emergency
call system that automatically contacts
emergency responders and communicates
eCall standardized information to a Public
Safety Answering Point (PSAP) in the event of
a serious accident or emergency.
Note: Information communicated to PSAP
includes vehicle type, number of passengers
detected in the vehicle, GPS, and the VIN.
Note: eCall only operates over a cellular
network with an adequate signal.
Using eCall
eCall activates automatically if airbags deploy
or a severe collision is detected. You can also
activate it manually by pressing the SOS
button on the overhead console.
Note: Manual activation is useful to report a
serious accident or to call for help if an
occupant in Model 3 requires immediate
attention (such as a heart attack).
Canceling eCall
eCall can only be canceled when it is manually
activated. To cancel eCall, press “Cancel Call”
on the touchscreen. The ability to cancel is
available for the stated countdown duration
on the touchscreen. After countdown, the call
can only be canceled by the answering agent.
eCall
158 Model 3 Owner's Manual
159


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