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Tesla Model 3 - 2018 Manual

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Two Types of Keys
Instead of a key fob, Model 3 supports two
types of keys:
• Authenticated phone - communicates
with Model 3 using Bluetooth. Supports
automatic locking and unlocking as well as
several other functions using the Tesla
mobile app. An authenticated phone is the
preferred key because you never need to
remove it from your pocket or purse.
• Key card - communicates with Model 3
short range radio-frequency
identification
(RFID) signals. The key card is used to
"authenticate" your phone to work with
Model 3. In situations where your
authenticated phone has a dead battery,
or is lost or stolen, use your key card to
unlock, drive, and lock Model 3.
Phone
Using your phone is the most convenient way
to access your Model 3. As you approach, your
phone's Bluetooth signal is detected and
doors unlock when you press a door handle.
Likewise, when you exit and walk away with
the phone, doors automatically lock (provided
the Walk Away Lock feature is turned on, as
described in Walk Away Lock on page 10).
Before you can use a phone to access Model 3,
follow these steps to authenticate it:
1. Download the Tesla mobile app to your
phone.
2. Log into the Tesla mobile app using your
Tesla Account user name and password.
Note: You must remain logged in to your
Tesla Account to use your phone to access
Model 3.
3. Ensure that your phone's Bluetooth
setting is turned on.
Note: Model 3 communicates with your
phone using Bluetooth. To authenticate
your phone or use it as a key, the phone
must be powered on and Bluetooth must
be enabled. Keep in mind that your phone
must have enough battery power to run
Bluetooth and that many phones disable
Bluetooth when the battery is low.
4. Ensure that Allow Mobile Access
(Controls > Safety & Security > Settings >
Allow Mobile Access) is enabled.
5.
In the Tesla mobile app, touch PHONE
KEY then touch START to search for your
Model 3.
When your Model 3 is detected, the
mobile app asks you to tap your key card.
6. Tap the key card against the Model 3 card
reader on the door pillar or center console
(see Key Card on page 7).
When Model 3 detects your key card, the
mobile app
confirms that your phone has
been successfully authenticated. Touch DONE.
If the key card is not successfully scanned
within approximately 30 seconds, the mobile
app displays an error message. Touch PHONE
KEY on the app again to retry.
Model 3 can store up to 19 keys (authenticated
phones or key cards) simultaneously. To view a
list of keys that can currently access Model 3,
or to remove a phone, touch Controls > Locks
(see Managing Keys on page 7).
Note: Authenticating your phone allows you
to use it as a key to access Model 3. To use the
phone hands-free, access your phone's
contacts, play media from it, etc., you must
also pair and connect to it using the Bluetooth
settings (see Phone on page 93).
Note: Model 3 can connect to three phones
simultaneously. Therefore, if more than one
phone is detected and you want to use, or
authenticate, a
dierent phone, move the
other connected phone(s) out of range or turn
o its Bluetooth setting.
Note: Unlike the mobile app, once a phone has
been authenticated, it no longer requires an
internet connection to communicate with
Model 3. Authenticated phones communicate
with Model 3 using Bluetooth.
Note: Although Bluetooth typically
communicates over distances of up to
approximately 30 feet (9 meters),
performance can vary based on the phone you
are using, environmental interference, etc.
Note: If multiple vehicles are linked to the
Tesla Account, you must switch the mobile
app to the Model 3 that you want to access
before you can use the phone as a key.
Keys
6 Model 3 Owner's Manual
… 8 …


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