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Signing up for automatic call distribution
-
The TENOVIS Service needs to set a personal call number (max. of 5 digits) and a
personal password (6 characters) for your telephone in order to enable ACD
(Automatic Call Distribution) or BCC (Business Call Center). You need your call
number and password to sign up.
Signing up for automatic call distribution
Scroll to the
Further functions:
menu item.
Confirm your selection.
Scroll to the
ACD user function
menu item.
Confirm your selection.
...
Enter y our personal call number with a maximum of five digits.
Scroll to the ”Password” menu item.
...
Enter y our password containing six characters.
Scroll to the
Log on
menu item.
Confirm your selection.
i
To sign off, confirm the status message ”User xxx” with ”Enter” and then select
”Logoff”.
For more information on ACD and BCC, please refer to the ”Call Center
Functions, Integral TH13/TM13/TS13, ISDN telephones on the Business Call
Center”.
175


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