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Telephoning as usual
25
Making several connections simultaneously
You can accept or refuse an additional call (call waiting) during an existing connec-
tion. You can freely switch back and forth between the callers. Connections to a
maximum of four parties can be established simultaneously. You can speak with two
callers simultaneously (Conference).
Please note that for the following functions the operating procedures for CTI agents
(CTI=Computer Telephone Integration) can differ.
Answering an additional call (Second call) 26...............................
Accepting up to two additional calls - 26..................................
Refusing an additional call 27.............................................
Consultation during a call (Refer--back) 27..................................
Switching back and forth between caller and the consultation subscriber 27.....
Switching between caller and an additional caller 27.........................
Forwarding a second caller 28............................................
Calling two parties simultaneously (Conference) 29..........................
Speaking with just one conference subscriber 29............................
Connecting conference participants with each other 29.......................
Disconnecting selective conference subscribers 30..........................
Ending the conference 30................................................
25


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