742845
152
Zoom out
Zoom in
Previous page
1/157
Next page
145
A.2 FAQ
Q1: I cannot access the web UI of the router after entering tendawifi.com or 192.168.0.1. What should I do?
A1: Try the following solutions and log in again:
- Ensure that your Ethernet cable with internet connectivity is plugged into the WAN port of the router
rather than a LAN port.
- Ensure that your wireless device is connected to the routers SSID.
- Ensure that your wired device is connected to port 1, 2 or 3 of the router properly by Ethernet cable.
And the device is also set to Obtain an IP address automatically and Obtain DNS server address
automatically.
- Ensure that tendawifi.com is entered correctly, or you can try logging by entering 192.168.0.1.
- Clear the cache of your web browser or replace the web browser, and try logging in again.
- Disable the firewall of your computer or replace the computer, and try logging in again.
- If the problem persists, reset your router and try logging in again.
Q2: How to choose my connection type?
A2: You can choose your internet connection type based on the following table or by consulting your internet
service provider (ISP).
Internet connection
media
Internet
connection type
Description
Telephone line/Ethernet
cable
PPPoE
You need to double-click and enter a PPPoE user name
and password to set up a dial-up connection.
TV cable/Ethernet cable
Dynamic IP
address
You can access the internet after connecting to an upstream
router or a cable TV.
Ethernet cable/Optical
fiber
Static IP address
You are assigned a static IP address, a subnet mask, a default
gateway address, and DNS server address for accessing the
internet.
Q3: I cannot access the internet after configuring internet settings. What should I do?
A3: Try the following solutions and log in again:
Log in to the web UI of the router, and check your routers connection status on the Internet Status page.
- If your router is connected to the internet successfully as the figure shown below, try the following
solutions:
152


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Tenda AC10 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Tenda AC10 in the language / languages: English as an attachment in your email.

The manual is 5,87 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info