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Help
Problem Possible cause
The charging does not • Check that the base is plugged into the mains socket and switched on.
appear to be working • Check that you are using the correct power adaptor plug.
• Check that the handset has slotted correctly into the base.
• Check that the handset batteries have been correctly fitted.
Answering Machine
Problem Possible cause
Answering machine not • The memory may be full. Play and delete old messages, see page 20.
recording new messages.
Answering machine • Set the correct day and time, see page 18.
messages do not have the
correct day and time added.
General information
Replacing the handset batteries
After a time, you may find that the handset batteries are running out of charge more quickly.
This is a standard sign of wear and the batteries will need replacing.
1. Remove the battery cover.
2. Remove the old batteries and replace with 2 new AAA NiMH batteries.
3. Push the battery compartment cover back on until it clicks into place.
New batteries should be rechargeable: Nickel Metal Hydride (NiMH), size AAA, capacity 600mAh.
Spare rechargeable batteries are available from the Telstra 6100/6100a TecHelp line on 1300 369 193.
WARNING Do not immerse batteries in water or throw them into a fire, or dispose of them with ordinary domestic
refuse. Telstra accepts no responsibility for damage caused to your Telstra 6100/6100a by using any other types
of batteries.
Safety information
• Only use the power supply suitable for the Telstra 6100/6100a range. Using an unauthorised power
supply will invalidate your warranty and may damage the telephone.
• Use only the approved Nickel Metal Hydride rechargeable batteries supplied. Spare rechargeable
batteries are available from your nearest electrical retailer or by contacting TecHelp on 1300 369 193.
• Do not open the handset (except to replace the handset batteries) or the base. This could expose you
to high voltages or other risks. Contact TecHelp on 1300 369 193 for all repairs.
• If the keylock is switched on, it is NOT possible to make calls, including to the emergency numbers
(000).
• Radio signal transmitted between the handset and base may cause interference to hearing aids.
• It is recommended that advice from a qualified expert be sought before using this product in the
vicinity of emergency/intensive care medical equipment.
• It is recommended that if you have a pacemaker fitted you check with a medical expert before using
this product.
• Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and
computers if placed too close.
• It is recommended that you place your product at least one metre away from such appliances to
minimise any risk of interference.
• Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic
chemicals.
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