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Verlies en beveiliging
Diefstal of verlies van uw telefoon of simkaart dient u zo snel
mogelijk bij onze Klantenservice te melden. Wij blokkeren dan uw
simkaart zodat daar geen kosten meer mee gemaakt kunnen wor-
den. Vanaf dan kan er met uw simkaart niet meer gebeld worden.
Er kan nog wel naar uw nummer gebeld worden. U kunt bij de
Klantenservice direct een nieuwe simkaart bestellen. Hieraan zijn
wel kosten verbonden. U behoudt uiteraard uw eigen nummer.
Beveiliging
Simkaarten zijn standaard beveiligd met de pincode 0000.
Verander deze zo snel mogelijk in een persoonlijke code, zodat uw
simkaart beveiligd is tegen misbruik. U doet dit door [**04*0000*]
in te toetsen en een eigen pincode te kiezen.
Pukcode
De simkaart blokkeert als drie keer achter elkaar een verkeerde
pincode is ingetoetst. De blokkering heft u op met de pukcode.
Deze code heeft u samen met uw simkaart ontvangen. Na het
opheffen van de blokkade is het verstandig direct een nieuwe
pincode in te stellen. Toets [**05*] om de pukcode in te voeren.
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