Manual Telekom Speedport W 922V (page 236 of 260) (German)

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236 EASYSUPPORT

Rufen Sie bitte die kostenfreie Hotline 0800 33 01000 an, um die EasySupport

Services in Anspruch zu nehmen. Die Hotline steht Ihnen täglich rund um die Uhr

zur Verfügung. Die Abrechnung eventuell kostenpflichtiger EasySupport Services

erfolgt für Sie komfortabel über die Telefonrechnung. Weitere Informationen erhal-

ten Sie unter: www.telekom.de/easysupport.

Unser Hotline-Mitarbeiter prüft, ob die Voraussetzungen für eine Fernunterstützung

gegeben sind.

Es folgt eine kurze Aufklärung über den Datenschutz, nach der Sie unserem Hotline-

Mitarbeiter die Erlaubnis zum Fernzugriff auf Ihren Speedport erteilen. Anschlie-

ßend greift der Hotline-Mitarbeiter über das Internet auf Ihr Gerät zu und führt dort

die gewünschte Maßnahme durch.

Nach der Unterstützung erhalten Sie eine automatisierte Benachrichtigung an Ihre

E-Mail-Adresse bei der Telekom (Ihre E-Mail-Adresse@t-online.de) zugeschickt.

Darin werden Sie nochmals darüber informiert, dass Sie einem Fernzugriff auf Ihr

Gerät zugestimmt und wir Ihren Konfigurationswunsch ausgeführt oder ein Problem

beseitigt haben.

EasySupport - Fernunterstützung über Hotline

(Fortsetzung)

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Others manual(s) of Telekom Speedport W 922V

Telekom Speedport W 922V Quick start guide - German - 48 pages

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Telekom Speedport W 922V Manual

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