Manual Telekom Speedport W 724V (page 232 of 254) (German)

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EASYSUPPORT

Rufen Sie bitte die kostenfreie Hotline 0800 33 01000 an, um die EasySupport

Services in Anspruch zu nehmen� Die Hotline steht Ihnen täglich rund um die Uhr

zur Verfügung� Die Abrechnung eventuell kostenpflichtiger EasySupport Services

erfolgt für Sie komfortabel über die Telefonrechnung� Weitere Informationen erhal-

ten Sie unter: www.telekom.de/easysupport�

Unser Hotline-Mitarbeiter prüft, ob die Voraussetzungen für eine Fernunterstützung

gegeben sind�

Es folgt eine kurze Aufklärung über den Datenschutz, nach der Sie unserem Hotline-

Mitarbeiter die Erlaubnis zum Fernzugriff auf Ihren Speedport erteilen� Anschlie-

ßend greift der Hotline-Mitarbeiter über das Internet auf Ihr Gerät zu und führt dort

die gewünschte Maßnahme durch�

Nach der Unterstützung erhalten Sie eine automatisierte Benachrichtigung an Ihre

E-Mail-Adresse bei der Telekom (Ihre E-Mail-Adresse@t-online�de) zugeschickt�

Darin werden Sie nochmals darüber informiert, dass Sie einem Fernzugriff auf Ihr

Gerät zugestimmt und wir Ihren Konfigurationswunsch ausgeführt oder ein Problem

beseitigt haben�

EasySupport - Fernunterstützung über Hotline

(Fortsetzung)

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Telekom Speedport W 724V Quick start guide - German - 52 pages

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Telekom Speedport W 724V Manual

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