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312 WENN ETWAS NICHT FUNKTIONIERT
EasySupport
EasySupport* ist ein Service für Breitbandkunden der Telekom. Sie können den
EasySupport Service in Verbindung mit Ihrem Speedport nutzen.
Folgende EasySupport Funktionen sind zur sofortigen Verwendung bereits aktiviert:
Automatische Einrichtung
Automatische Firmware-Updates
Sollten Sie Fragen zur Einrichtung oder Probleme mit Ihrem Speedport haben, kön-
nen Sie für unsere Hotline-Mitarbeiter an der Hotline folgende Funktion freigeben:
Fernunterstützung über Hotline
Weitere Informationen erhalten Sie im Abschnitt EasySupport auf Seite 285.
*EasySupport wird an einigen MagentaZuhause Regio Anschlüssen nicht unterstützt. Automatische Firmware-
Updates werden auch an MagentaZuhause Regio Anschlüssen durchgeführt. Sie können diese Funktion auf der
Benutzeroberfläche Ihres Speedport unter Einstellungen - Firmware Update deaktivieren.
312


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